Job Description

We\'ve made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job leads and coordinates clinical risk management activities across the system. Coordinates efforts to improve patient safety by identifying areas of opportunity and implementing processes that result in improved safety outcomes for our patients and staff.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company\xe2\x80\x99s discretion.

Education

Required \xe2\x80\x93 Bachelor\xe2\x80\x99s degree in nursing or other clinical degree.

Preferred \xe2\x80\x93 Bachelor\xe2\x80\x99s degree in nursing or other clinical degree and master\xe2\x80\x99s degree in business, law or healthcare related field.

Work Experience

Required \xe2\x80\x93 5 years of experience in clinical healthcare.

3 years of experience in risk management.

Preferred \xe2\x80\x93 5 years of experience in clinical healthcare in a hospital or ambulatory setting.

3 years of experience in risk management with a self-insured entity.

Certifications

Required \xe2\x80\x93 Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) obtained within 18 months of hire.

Knowledge Skills and Abilities (KSAs)

Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout required job processes.

Working knowledge of both state and federal healthcare regulations.

Working knowledge of continuous process improvement processes.

Ability to listen, analyze, gather additional relevant information, and use knowledge effectively to problem-solve.

Ability to manage processes or facilitate management of processes by others.

Strong interpersonal and negotiation skills and ability to achieve a win-win solution to problems.

Ability to set and accomplish individual goals and assist others with achieving organizational goals.

Proficiency in using computers, software, and web-based applications.

Job Duties

Creates and disseminates the Clinical Risk Management Plan for the system, focused on improving safety and reducing risk.

Partners with legal team to identify potential medical malpractice claims and works to ensure appropriate improvement work occurs systemwide.

Maintains oversight and provides direction for system patient safety reporting system.

Oversees the work of the facility-based Risk Managers; helps direct activities to promote risk and quality initiatives that improve safety, mitigate risk, and improve performance.

In conjunction with facility-based Risk Managers, investigates safety events to identify and address patterns of organizational risks with the overall goal of reducing harm; oversees assessments, root cause analyses, common cause analyses, and failure modes and effects analyses to identify significant safety pattern concerns.

Proactively evaluates areas of organizational risk based on internal assessment and external benchmarking; implements strategies, policies, and practices that promote patient safety.

Collaborates in reviewing events involving patient harm or significant deviation of standard procedures which could cause patient harm, and in conducting the harm analysis of such events.

Performs other related duties as assigned.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.

The incumbent works with patients who have known or suspected communicable diseases and may enter isolation rooms. There may be an occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Washington, and New York.

Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to the principles of equal employment opportunity and providing a workplace that is free from discrimination based on race, color, creed, religion, pregnancy status, pregnancy-related conditions, national origin, ancestry, mental or physical disability, medical condition, age, veteran status, military status, citizenship status, marital status, familial status, sexual orientation, gender, gender identity or expression, genetic information, political affiliation, unemployment status, or any other characteristic protected under applicable federal, state or local law. These protections extend to applicants and all employment related decisions. View the and its , as well as the for more information.

Slidell Memorial Hospital