Job Description

JOB SUMMARY: This non-exempt management position, in cooperation with the Services Director, is responsible for ensuring people receiving waiver services in a residential and community setting are provided support which promotes dignity and respect; is individualized according to the person's preferences, strengths and needs; and creates opportunities for meaningful relationships and community involvement. This position provides service coordination for individuals living in their own home. This position is also responsible for ensuring that policies, procedures, and practices comply with applicable state and federal law and are aligned with Frontier's commitment to person-directed services.

KNOWLEDGE, SKILLS AND ABILITIES:

o Be responsible for developing and maintaining sound financial practices.

o Must possess excellent verbal and written communication skills, foster organizational skills, and time management skills.

o Detail oriented, with the ability to prioritize and handle multiple tasks simultaneously.

o Effective leadership skills, public speaking and group presentation skills, and the desire to function as a team member.

o Delegating Responsibility--Ability to allocate authority and/or task responsibility to appropriate people.

o Coaching and Development--ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

o Demonstrated conflict resolution and problem solving skills.

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o Knowledge of Medicaid billing regulations and ensure programs are billing in accordance to regulations.

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o See that an effective management team, with appropriate provision for succession, is in place.

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o Assist program staff in relating their specialized work to the organization.

o Requires demonstrated proficiency with computers, and knowledge of basic software applications utilized for word processing and excel.

ESSENTIAL FUNCTION:

COORDINATION DUTIES

o Provide case management assistance in collaboration with the Individual(s) reflecting the individual's choices and preferences for the service being provided. Examples of this may include coordinating support and access of medical, education and vocational services or obtaining documents such as a social security card.

o Know and understand Assisted Living Home licensing regulations and ensure the home maintains compliance with licensing if applicable.

o Schedule, plan, and provide services as outlined in the Individual's plan of care and bill for the service.

o Schedule and orchestrate bimonthly home visits with clients on caseload to assess case management and service needs.

o Assist clients in identifying, accessing, and coordinating services outside of FCS Waiver program, including monitoring of services provided and follow-up communication with service providers.

o Complete annual assessments as needed based on state, grant, and COA standards and requirements.

o Complete supply order inventory, grocery shopping, credit card reconciliation, and consumer funds requests as needed for homes/clients identified on caseload.

o Complete client education and meet and greets for new hires as applicable to caseload.

o Conduct trainings with clients for Direct Support Professionals on a backup basis, as needed.

o Monitoring the implementation of services, including encouraging and motivating clients to engage with providers and participate in their own care/services management.

o Take clients to medical appointments as directed by the Medical Coordinator.

o Ensure documentation of all significant events and activities are maintained in accordance with agency policy.

o Convene and facilitate person-centered service team planning meetings.

o Develop and update as needed information in Alayacare including service goals and objectives.

o Monitor health and safety of clients, making necessary reports to appropriate person or persons, i.e. Critical Incident Reports, Adult Protective Services Reports, etc.

o Respond to individual and/or team member service-related concerns.

o Participate in transfer meetings pertaining to newly referred individual(s).

o Participate in community events to promote FCS Services on an as needed basis.

ADDITIONAL JOB DUTIES:

Attend all required trainings and meetings.

Participate in agency-wide quality improvement, including developing ways to measure. performance, collecting data on performance and using the data to improve service delivery.

Conduct and oversee quarterly file reviews and monthly data reporting.

Other related duties as assigned.

PHYSICAL DEMANDS: (unlikely, occasional, frequent or constant?)

__f___ standing Y __f___ walking Y __f___ sitting

__f___ handling/fingering Y __o___ to climb Y __o___ to crawl

__f___ reach outward Y __o___ reach above shoulder

__f___ to squat or kneel Y ___f__ bend

__f___ lift up to _25____ pounds and rarely lift more than _50____ pounds

__f___ to push more than __15___ pounds

Job Type: Full-time

Pay: $22.21 - $25.58 per hour

Benefits:

401(k) 401(k) matching 403(b) 403(b) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
Schedule:

8 hour shift Day shift Evening shift Monday to Friday Weekends as needed
Application Question(s):

All positions are driving positions. Do you have a vehicle you're able to transport a client in? Are you willing to undergo a background check in accordance with local law and regulations? Please note this is a full-time position. Are you available full-time, 40 hours a week? Have you previously worked for Frontier Community Services?
Experience:

Direct Support Professional: 1 year (Preferred) Administrative: 1 year (Preferred)
Ability to Commute:

Soldotna, AK 99669 (Required)
Ability to Relocate:

Soldotna, AK 99669: Relocate before starting work (Required)
Work Location: In person