Job Description

Description

Social Service Specialist 3

The has an excellent opportunity to join our team in Spokane, WA. This is a specialist-level social service role within the Behavioral Support Team at Home and Community Services (HCS) working with Medicaid clients who live in residential settings such as Adult Family Homes (AFH), Assisted Living Facilities (ALF), and Enhanced Services Facilities (ESF) and who may experience complex and challenging behavioral symptoms with periods of instability. The population served by this role are also high-risk, frail, vulnerable persons aged 18 years and older who are medically and financially dependent on services from Home and Community Services.

This role works effectively and collaboratively with our community residential facility partners, acute hospitals, state hospitals, behavior support providers, Managed Care Organizations, evaluation and treatment facilities, and other community psychiatric settings, fostering good communication and demonstrating reliability.

This role is effective at utilizing all appropriate and available resources such as Expanded Community Services, Specialized Behavior Support, Specialized Pilot Programs, Foundational Community Support, GOSH, Washington Roads Expansion - Community Choice Guide, Challenging Behavioral Support to assist in promoting stable community settings and resolving issues and concerns.

The Social Service Specialist 3 role conducts comprehensive assessments at the client\'s residence or other settings as approved, using a laptop computerized system to determine functional eligibility for Medicaid long-term care services and determination of the level of care. This role also develops person-centered and individualized service plans in conjunction with the client and/or the client\'s representative to meet the needs of the client

Join us today and help us on our mission to !

Some of what you will do:

• Conduct functional assessment utilizing the department\'s Comprehensive Assessment Reporting & Evaluation (CARE) computerized tool to determine level of care and eligibility for the Residential Support Waiver (RSW), Community Options Program Entry System (COPES), Medicaid Personal Care (MPC), Community First Choice (CFC), and other programs administered by Home & Community Services for initial or on-going service coordination in residential facilities such as Assisted Living Facilities (ALF), Adult Family Homes (AFH) and Enhanced Services Facilities (ESF)
• The assessment will occur in a clinical setting, a client\'s residential facility, a client\'s home, or another approved setting
• The CARE assessment will be completed by meeting the quality standards as set forth in the Long-Term Care Manual
• Develop appropriate individualized service plans in conjunction with the client and/or representative to meet the needs of the client
• Authorize appropriate services for Medicaid clients utilizing qualified providers if the client chooses to receive their long-term care services in a residential setting or an in-home setting
• Collaborate with local residential facilities, contracted providers, MCOs, and possibly, discharge planners to ensure a continuation of care to meet the client\'s needs Provide skilled ongoing case management services to resolve issues, and concerns and provide advocacy and support to divert or prevent clients from admitting to hospitals or skilled nursing facilities

What we are looking for:

• Ability to effectively communicate with clients, representatives, and community partners
• Ability to learn a variety of policies and procedures and apply them to daily work
• Willingness to continually learn and accept constructive feedback to better serve clients and families
• Work independently and with a team in a positive, rewarding work environment
• Effectively multi-task using strong time management, organizational, and critical thinking skills to meet deadlines, maintain flexibility, and solve problems
• Remain calm, neutral, and emotionally intelligent during intense and high-pressure situations

Who should apply?
Professionals with one of the following:

• One year as a Social Service Specialist 2

OR

• A Master\'s degree in social services, human services, behavioral sciences, criminal law/justice, or an allied field and one year of paid social service experience equivalent to a Social Service Specialist 2

OR
A Bachelor\'s degree in social services, human services, behavioral services, criminal law/justice or an allied field, and two years of paid service experience performing functions equivalent to a Social Service Specialist 2

Please note: A two-year Master\'s degree in one of the above fields that include a practicum will be substituted for one year of paid social service experience.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency\'s mission that you bring equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Questions? Please contact or call 360-725-5816 and reference #10620.

Supplemental Information

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant\'s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver\'s license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

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