Job Description

DescriptionEaglecrest Ski Area - Alaska's Best Kept Secret is Hiring Rental Technicians!
WHO WE ARE LOOKING FOR
We are looking for outgoing customer service-oriented people that enjoy working in a fast-paced dynamic environment.THE BENEFITS OF JOINING OUR TEAM
You will be working in a beautiful location helping new users fall in love with skiing and snowboarding assisting them through the process of getting to fit into the equipment. Your regular customers will be a diverse range of Juneau residents of all ages and demographics. Mid-weekdays you will be predominately working with school age students coming for group lessons. You will receive discounts in the Eaglecrest Retail Shop, Cafeteria and on Ski and Snowboard Lessons.WORKING HOURS AND LOCATION
You will be working in the Porcupine Lodge Rental Shop predominately working Wednesday through Sunday 8:00am to 4:00pm. Weekends and holidays are mandatory. You will have the possibility to work overtime during holiday weeks.Typical ResponsibilitiesIn this fast-paced environment you will be required to provide exceptional customer service assisting users in proper boot fitting, selecting proper size ski or snowboard equipment. Utilizing the point-of-sale system you will verify customer information on their rental contract that will allow you to performing calculations on proper DIN setting based on the guests' abilities and size. Training will include certification for adjusting multiple styles and brands of bindings. Throughout the day, you will be performing maintenance of the equipment including testing of bindings, waxing of skis and snowboards. At the end of the day, you will be scanning the equipment back into the inventory using our point-of-sale system and properly placing them back into the storage areas after being disinfected and inspected for damage. Any gear with damage will be properly documented and sent for servicing or will be removed from use.Minimum QualificationsEducation: NoneExperience: Demonstrated proficiency in adjusting rental ski bindings as well as waxing of rental equipment.Substitution: NoneOther: Continued employment is dependent upon passing an annual binding certification exam. Must be 18 years old at the time of appointment.Supplemental InformationHIRING MANAGER CONTACT INFOHiring Manager: Erin LuproPhone Number: 907-790-2000 Ext 4296Email: Erin.Lupro@skieaglecrest.comPlease read the below information carefully to ensure your application submission meets all submittal requirements.Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.Application AssistanceFor questions regarding application submission or system operation errors, please visit: . If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or human.resources@juneau.gov.For applicant password assistance, please visit:EEO StatementThe City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 Heritage Way, Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.Careers with the City & Borough of Juneau offer Many BenefitsThe following information describes typical benefits available to employees of the City & Borough of Juneau. Actual benefits received may differ based on position type and will be prorated for other than full time work.Incumbents of Part-time Limited, Eaglecrest Limited, Short-term Temporary, Emergency and Intern positions are not eligible for the benefits described below.Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental

• No cost employee only plan available
• Employer paid Basic Life insurance--$5,000 for employee, spouse & dependents

• Additional optional coverage available
• Travel protection & financial services offered as part of the Life Insurance coverage

• Optional group-based insurance premiums for

• Term life with Accidental Death and Dismemberment (employee, spouse or qualified same sex partner, and dependents)
• Short-term Disability
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Pet Insurance
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

• Employees are eligible for an employer funded Dependent Care Account (DCA) up to $5000.00 at open enrollment following 1 year of actively working.

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)
• Employer contribution into a defined benefit or defined contribution program, depending on your date of hire
• Option to enroll in the City & Borough of Juneau's Deferred Compensation Program with MissionSquare

• Employer match available for participating PERS Tier IV employees
• Note: The Defined Contribution Plan & Deferred Compensation Program offer a variety of investment options

For more information on health, retirement and optional benefits for eligible employees visit:Paid Leave and Holidays

• Personal leave with an accrual rate increase based on time served

• 21 days of PL within first year of employment
• Personal leave includes Sick leave
• Twelve paid holidays a year
• Six weeks Paid Parental Leave (to eligible employees)

Employee Wellness Program
The Employee Wellness Program assists employees in making choices that support their physical, mental, and emotional wellbeing. The program provides:

• An opportunity to earn a health insurance premium discount of $1300 per year
• An Employee Assistance Program
• Wellness Pass Discounts to local and CBJ recreation facilities
• Health related webinars
• Office Ergonomic Assessments

For more information on the Employee Wellness Program visit .Additional Perks

• Public Service Loan Forgiveness eligible employer
• Parking passes or bus passes provided for employees working in the downtown offices
• Free passes to Parks & Recreation field house, ice arena, and swimming pools

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