Job Description

Description

Eaglecrest Ski Area - Alaska\'s Best-Kept Secret is hiring!
WHO WE ARE LOOKING FOR
We are looking for an outgoing detail-oriented person that has experience using point of sale systems, enjoys interacting with the public and has guest service experience in the ski, outdoor recreation or travel industry. The ideal candidate should enjoy working in a fast pace dynamically changing work environment.

THE BENEFITS OF JOINING OUR TEAM
In this position you will be interfacing on a regular basis with many other Eaglecrest Work Units. Most of you customers are local Juneau residents that you will be assisting multiple times throughout the season. This creates an amazing opportunity to build new relationships with a very diverse cross section of the community.

WORKING HOURS AND LOCATION
You will be working in the Porcupine Lodge front office during the Eaglecrest Operating season. Your work week will generally be Wednesday through Sunday 8:00am to 4:00pm. Working weekends and holidays are mandatory. There will be opportunities to work overtime during holiday periods.

Typical Responsibilities

You will be responsible for providing guests with information on all Snowsports School products & programs and all other Eaglecrest information for quality guest services. Assist Director and SSS supervisor in training Snowsports School Sales staff. You will become an expert using all aspects of the complex point of sale system to support the Snowsports School, Rental and Retail Shop. This will include selling all products, reservations, programs, lockers, cabin rentals, waivers, all guest transactions, and tracking. You will be responsible for proper use of the credit card processing portal, performing end of the day sales reconciliations, filing any associated transmittals, and recording daily lesson sales into tracking sheets. Supports Rental with contracts, season rental manifest and unaccompanied minor forms to ensure quality guest services. Supports Community Outreach Manager with Homeschool registrations, School group registrations and communications to guests. Supports Retail & Repair when needed. Assist with training, scheduling Snowsports Admin staff and leading SSS Administrative staff on daily tasks and duties.

Minimum Qualifications

Experience:
Two (2) years of clerical experience that included cash handling and the use of Microsoft Office products.

Substitution:
Post-secondary education may be substituted for the required experience.

Supplemental Information

For specific questions in reference to this vacancy, applicants may contact the hiring manager.

Hiring Manager: Erin Lupro
Phone Number: 907-790-2000 ext 4296

Email:

Please read the below information carefully to ensure your application submission meets all submittal requirements.

Education
If you are using education to meet the minimum qualifications, you must document your education in your application, and you may be required to provide transcripts.

Work Experience
If you are using work experience to meet the minimum qualifications, you must document your work experience in the application.

If your application does not support minimum qualifications, you may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Application Assistance

For questions regarding application submission or system operation errors, please visit: . If your question is not answered in the FAQ, you may contact the Department of Human Resources & Risk Management at (907) 586-5250 or employment@juneau.gov.

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EEO Statement

The City & Borough of Juneau complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats, please call (907) 586-5250 or TTY: Alaska Relay 711 or 1-800-770-8973, or correspond with the Department of Human Resources & Risk Management at employment@juneau.gov or 155 S. Seward St., Juneau, AK 99801. The City and Borough of Juneau is an equal opportunity employer.

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