Job Description

Under the general supervision of the OhioMeansJobs supervisor. Conducts interactive interviews and individualized planning with participants to assist them in preparation for training, education, and employment leading to self-sufficiency and career growth. Determines eligibility for workforce programs and supportive services. Prepares forms, reports, and computer entries relative to services provided.Performs related duties as required. Any one position may not include all of the duties listed, nor do the examples cover all the duties, which may be performed.

Responsible for determining eligibility for participation in workforce programs and supportive services. Develops individualized case plans in workforce programs under the oversight of the Department of Labor, the Department of Health and Human Services, and the USDA Food and Nutrition Service, including but not limited to the Workforce Innovation and Opportunities Act (WIOA), Comprehensive Case Management and Employment Program (CCMEP), Ohio Works First (OWF), Publicly Funded Child Care (PFCC), Supplemental Nutrition Assistance Program Employment and Training (SNAP E&T), Re-Employment Services and Eligibility Assessment (RESEA), and various federal and state grants that fall under the Workforce umbrella of services, activities, and supports.

Activities include intake, assessment, and reassessment/review of participants, interactive interviews (in person, by phone, virtual), and referral of participants to career assessment testing, education and training, employment opportunities, and supportive services. Documents eligibility in accordance with federal and state guidelines. Conducts follow-up as to the progress made. Tracks participation for program compliance. Determines work or training requirements of participants and evaluates exclusions or exemptions as needed. Identifies supportive services to increase employability. Updates eligibility for services based on changes. Documents case activities and worker actions.

Completes all necessary paperwork to establish participant eligibility and participation. Completes and maintains all records and files. Communicates regularly with customers. Makes referrals to supportive services as needed plus follow-up to address barriers to self-sufficiency. Addresses participants\' day-to-day changes, emergencies, and questions. Prepares reports, keeps records, and writes correspondence. Administers and interprets test scores. Interviews participants and provides job coaching and support. Answers routine questions and maintains good public relations with educational/training sites, work sites, and other sites including employers involved in the OhioMeansJobs Center. Serves universal customers that contact or visit the OhioMeansJobs Center and assists individuals with access to services needed for employment success.

Attends staff meetings, trainings, conferences, and workshops in regard to keep abreast of program changes, trends, and best practices. Attends meetings and job fairs to explain workforce programs to the public and maintains linkages with appropriate agencies.

Performs other job related duties as assigned by the Supervisor, and/or Administrator.Must have an associate degree or equivalent of at least two year college course work in field of Human Services, Human Development, Social Work, Social Studies, Psychology, Interviewing, or other related field, or equivalent experience or combination of education and experience. Valid Ohio Driver\'s License.EQUIPMENT USED:
Personal computer, laptop, calculator, copier, scanner, phone, etc.

WORKING CONDITIONS:
Environmentally controlled work setting. Involves physical effort at the level normally found in office work. Work is largely sedentary, occasional lifting and/or carrying small objects, occasional walking or standing. Could require travel.

Knowledge of Public relations, Human relations, *Agency policies and Procedures, Government structure and process, Counseling, and Interviewing. Ability to calculate fractions, decimals, and percentages; read and record figures accurately; read/write common vocabulary, maintain accurate records, understand manuals and verbal instructions, technical in nature, gather, collate and classify information about data, people or things, work alone on most tasks, cooperate with co-workers on group projects, and answer routine telephone inquiries from public.

Organize work in order to complete assigned tasks within specific guidelines. Must be proficient with computers and be able to type efficiently. Must have willingness to learn various computer programs and applications specific to Job and Family Services*.

DRUG-FREE WORKPLACE:
While Ohio has approved medical and recreational marijuana, the law does not require employers to permit or accommodate an employee\'s use, possession, or distribution of marijuana. Greene County is a drug-free workplace. Employees are required to comply with all applicable local, state, and federal laws regarding drug-free workplaces and while working for the County, will be required to follow the County\'s drug-free workplace policy. Employees cannot work under the influence of, purchase, transfer, sell, manufacture, deliver, dispense, use, or possess illegal drugs, alcohol, marijuana (medical or recreational), or misuse/abuse prescription drugs in any way.

Regular and predictable attendance is required.
PCN# 95010

Greene County, Ohio