Job Description

SERVPRO of Salem/Peabody/Marblehead is hiring a RESTORATION ESTIMATOR!

This job is located in Salem Massachusetts. It is a great opportunity for those local to the area or willing to relocate. It is NOT a remote position.

Benefits

• $90,000.00 to $110,000.00
• Performance Bonuses
• 100% company paid Health/Dental/Vision Insurance
• Company vehicle
• Paid Holidays
• Paid Time Off
• 401k with Company Match

Summary

The Restoration Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid and price mitigation projects. They are responsible for ensuring an accurate scope of work is created, delivering a consistent and complete estimate, and maintaining a high quality of service in all dealings with customers, clients, and resource providers involved in mitigation services.

Primary Roles and Responsibilities

1. Customer Satisfaction

a. Respond quickly to all mitigation leads

b. Establish customer relationship for mitigation services.

c. Educate customer on the mitigation process.

d. Work with insurance adjusters to obtain claim approvals.

e. Ensure that estimates meet client and adjuster requirements.

2. Project Initiation

a. Create an accurate sketch and initial scope of work for mitigation projects using Xactimate software.

b. Deliver a consistent and well-defined initial estimate.

c. Recognize project constraints and/or needed upgrades.

d. Work with Project Manager to ensure proper scope of work for mitigation team.

3. Project Planning

a. Work with Project Manager to deliver thorough, complete and accurate final estimate to office for customer/insurance invoicing.

Necessary Experience and Skill Set

\xc2\xb7 2 years previous restoration industry estimating and/or insurance adjusting experience

\xc2\xb7 Superb customer service track record

• Effective written and oral communication
• Intermediate math skills
• Proficient use of Xactimate\xe2\x84\xa2 estimating software
• Must be located or willing to relocate within 45 minutes of Salem MA
• Must have a driver\'s license and a good driving record
• Current IICRC certifications are preferred

Formal Education/Training

• HS diploma required, BA in engineering, construction science or similar relevant field preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. The noise level at individual jobsites can be loud.

Company Information
SERVPRO of Salem/Peabody/Marblehead is a family-owned and operated franchise that has been restoring homes and businesses in the Boston area for over 30 years. We have grown tremendously and are now one of SERVPRO\'s "Top 100" franchises!

We believe that people are the heart of our business and are committed to building one of the best places to work--anywhere! To us, that means putting care and purpose into our hiring process, providing meaningful development and training opportunities for our team members, and living our core values daily.

Servpro