Job Description

POSITION:Switchboard Operator/Receptionist

DEPARTMENT:Business Office

SUPERVISOR:Administrator

GENERAL QUALIFICATIONS:

1.High school graduate classes in secretarial applications.

2.Prefer experience in business office background, high in math with knowledge in accounting.

3.Type minimum 60 words per minute.

GENERAL DESCRIPTION:

Operates switchboard and is nursing center receptionist. Responsible for information referral to families and visitors. * Responsible for first impression for visitors and families and referral to proper

person/department. * Responsible for resident accurate and up-to-date records on census, discharge records, cash receipts, and resident information cards. To be competed on a timely basis.

• Responsible for files in compliance with Medicaid audit which includes MAP

forms and communicating changes to Social Serves. * Will assist in posting and reconciling cash receipts, sales journals, and patient trust accounts.

5.Responsible for total operation of switchboard, miscellaneous typing, computer

data entry as needed.

6.Responsible for back-up to data entry on computer in all categories.

7.Any other duties requested by supervisor and assisting department heads with tasks

MATERIALS PROCESSED: * Resident information sheets.

• Cash receipts book.

PHYSICAL REQUIREMENTS OF ESSENTIAL JOB FUNCTIONS:

Occasionally reaching above shoulder level.

Occasionally working with body bent at waist

Occasionally working in kneeling position.

Occasionally climbing stairs.

PHYSICAL REQUIREMENTS OF ESSENTIAL JOB FUNCTIONS

Occasionally working with arms above waist.

Occasionally working with arms above shoulder height.

Continuous sitting.

Continuous standing.

Occasionally pulling, pushing and stooping.

Frequently manipulating with fingers.

COMMUNICATION REQUIREMNTS OF ESSENTIAL JOB FUNCTIONS:

Continuously speaking to individuals.

Occasionally addressing small groups.

Continuously reading printed materials.

Continuously reading handwritten materials.

Frequently working from computer display.

Occasionally creating short memos and documents.

Occasionally creating long documents.

CHARACTERISTICS OF TYPICAL WORKDAY:

100% Inside work inside.0% Outside work time.

15 min. Break30 min. Lunch

4-8 Total work hour/dayTBD Total work hour/week

JOB STANDARDS:

1.Work schedule Evenings and Weekends

2.Complete confidentiality of all records.

ENVIORNMENTAL FACTORS AFFETING ESSENTIAL JOB FUNCTIONS:

Temperature/Moisture/Noise

OTHER WORKING CONDITIONS:

Working alone.

Working closely with others.

Cramped quarters.

GENERAL QUALIFICATIONS: * High school graduate classes in secretarial applications.

• Prefer experience in business office background, high in math with knowledge in accounting.
• Type minimum 60 words per minute.

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Evergreen Health and Rehabilitation Center