Job Description

Lead, inspire, and strengthen Shelby County with the Y! Join us to drive community impact and operational excellence.

The Shelby County Branch Executive Director will provide visionary leadership to ensure operational excellence, innovative and community-focused programming, and a dynamic, customer-focused culture. This leader will drive impact through strategic planning, staff development, community engagement, and financial stewardship. They will create an environment where employees are excited to work, members feel valued, and programs deliver measurable results for the community.


Qualifications
Bachelor's degree in business, nonprofit management, human services, or a related field. Minimum of five years of progressive management experience, preferably in a nonprofit setting, with direct supervision of staff at multiple levels. Proven ability to build and lead high-performing teams with a focus on positive organizational culture and staff retention. Strong strategic thinking and operational leadership skills, with the ability to drive measurable impact. Exceptional relationship-building skills, fostering collaboration with diverse stakeholders. Excellent verbal and written communication skills. Demonstrated ability to innovate, solve problems, and drive growth. Commitment to diversity, equity, and inclusion in all aspects of work. Essential Functions
Lead branch strategic planning and oversee the execution of the annual operational plan in alignment with the association's vision. Champion a culture of inclusion, engagement, and excellence among staff, volunteers, and members. Establish and maintain meaningful relationships with local businesses, government agencies, and community organizations to enhance the YMCA's presence and impact. Drive revenue growth through innovation and the development of member-focused programs that align with the Y's mission and goals. Oversee the development and implementation of high-quality, high-impact programs and services that promote engagement, retention, and community well-being. Ensure exceptional member experiences by fostering a customer-service-oriented team culture. Recruit, hire, train, mentor, and evaluate staff, building a motivated and high-performing team. Develop and manage the branch operating budget, ensuring financial sustainability and responsible fiscal management. Ensure the facility is maintained at the highest standards of cleanliness, safety, and operational efficiency. * Lead marketing and communications initiatives to elevate awareness, relevance, and engagement with YMCA programs and services.