Job Description

Facilities Superintendent

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Custodial Services - YSM Area Manager
93646BR

University Job Title

Supervisor 4, Facilities

Bargaining Unit

None - Not included in the union (Yale Union Group)

Time Type

Full time

Duration Type

Regular

Compensation Grade

Administration & Operations

Compensation Grade Profile

Manager; Program Leader (24)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Facilities

Total # of hours to be worked:

40

Work Week

Standard (M-F equal number of hours per day)

Work Location

Medical School Campus

Worksite Address

300 Cedar Street
New Haven, CT 06510

Work Model

On-site

Position Focus:

The Facilities Superintendent provides direct supervision and coordination of facilities in assigned areas for custodial services, overseeing physical plant and grounds activities to support the maintenance of university buildings. The Facilities Superintendent directs and inspires custodial teams providing cleaning and maintenance services and coordinates these services with internal and external customers and service providers. Manages a staff of non-exempt employees, staff training requirements to ensure compliance and staff-related budget.

Develops procedures and processes to continually improve service and quality, with regular customer contact to identify needs. The Facilities Superintendent plans, organizes, and follows up on all work unit repairs, renovations, and trade projects. Oversees routine and restorative cleaning, maintenance services, and stockroom/supply management; supervises bargain unit employees; and oversees the work of university staff, vendors, and contractors. Inspects grounds and garage areas and reports deficiencies for corrections. Plans and schedules work to ensure effective use of resources and to ensure minimal disruption to critical services. Establishes and fosters positive relationships with customers in various University departments.

Facilities Superintendents are integral to the Facilities teams delivering Construction and Renovation projects in their respective areas. As individuals who are keenly aware of and responsible for all facilities activities, they work closely with project managers as members of the project team. They serve as the main point of communication between building users and the project team to discuss facilities' schedules and occupant issues and to raise any potential problems on the project. The Facilities Superintendent participates in turning over the completed project to Facilities Operations and assists in verifying that the punch list has been completed. Knowledge of facilities management, including exposure to building systems, HVAC, plumbing, and/or electrical trades, is necessary for the success of this position.

Essential Duties

1. Supervises the day-to-day custodial and/or maintenance operations of a unit, department, or school building within the University. 2. Participates in the development and implementation of policies and procedures for building maintenance and develops preventative maintenance schedules. 3. Conducts building inspections and coordinates repairs and maintenance to facility and physical plant. 4. Determines staff assignments, tool and equipment requirements, and procedures for projects and work requests. 5. Plans, estimates, coordinates, and follows-up on repairs, renovations, and trade projects. 6. Coordinates activities for service response with various trades; ensures timely delivery and completion of service work in assigned buildings and surrounding areas. 7. Develops detailed work plans and establishes daily assignment priorities and time schedules for staff. 8. Responsible for ensuring up to date maintenance programs and operating procedures are in place to meet all customer needs and regulatory requirements (e.g. building codes, OSHA etc). 9. Interacts with internal contacts to arrange for custodial or physical plan services and to discuss maintenance and renovation projects. 10. Interacts with outside contacts to discuss maintenance, renovation and construction plans to arrange for repairs or to obtain price quote information. 11. Manages a staff of non-exempt employees. 12. May perform other duties as assigned.

Required Education and Experience

Bachelor's Degree in a related field. Five years of related work experience or an equivalent combination of education and experience.

Required Skill/Ability 1:

Proven ability to manage and coordinate activities of staff engaged in planning and scheduling of custodial, maintenance, and repair work. Includes managing overtime distribution. Experience with performance feedback to direct customer-focused teams providing cleaning and maintenance services.

Required Skill/Ability 2:

Knowledge of facilities management, including exposure to custodial green cleaning practices, building systems, HVAC, plumbing, and/or electrical. Comprehensive knowledge of healthcare, research, and academic facilities, with emphasis on custodial and building operations, materials management, and customer service.

Required Skill/Ability 3:

Well-developed critical thinking skills and the ability to utilize sound independent judgement in order to resolve issues and rapidly respond to emergent situations. Well-developed oral and written communication skills, including the ability to interact effectively, positively, and respectfully with a diverse population.

Required Skill/Ability 4:

Proven ability to maintain, manage and prepare scheduling, word processing, and spreadsheet documents and reports.

Required Skill/Ability 5:

Ability to work irregular hours (as the job mandates), including response to emergencies, and for special events such as move-in, move-out, commissioning, start-ups, commencement, reunions, etc.

Preferred Education, Experience and Skills:

Building management experience; Experience supervising unionized employees; experience with systems such as WorkDay, Asset works, SAP or People Soft applications. Experience in an academic institutional, research and medical/ healthcare facilities setting.

Preferred Licenses or Certifications:

Certification as CFM - Certified Facilities Manager.

Drug Screen

No

Health Screening

No

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale's Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus