Job Description

Location: Springdale, UtahPOWDR is an adventure lifestyle company that inspires every human being with cool experiences in awesome places. Within POWDR\xe2\x80\x99s portfolio are seven mountain resorts including Copper Mountain and Eldora Mountain Resort in Colorado; Boreal Mountain Resort and Soda Springs in the Lake Tahoe region of California; Mt. Bachelor in Oregon, Snowbird in Utah and SilverStar Mountain Resort in British Columbia, Canada. Included in the POWDR portfolio, is Stovepipe Wells located in Death Valley National Park, operated under a long-term concessions contract with the National Park Service.Zion Lodge is in National Register of Historic Places designed in 1924 by Gilbert Stanley Underwood in the National Park Service rustic style. The Zion Lodge is a year-round operation with 76 hotels rooms, 6 suites and 40 cabins as well as a restaurant, outside grab and go caf\xc3\xa9, bar, gift shop and auditorium space. In the year 2025 a coffee and wine bar will be opening.Zion Lodge is a welcoming, safe, and environmentally responsible resort providing accommodations and services inside Zion National Park. Over the next few years, the resort will undergo upgrades to rejuvenate accommodations and dining for public enjoyment. Renewable energy projects and energy efficiency upgrades will also be completed as well as other Sustainability innovations. POWDR operates Zion Lodge under a long-term concession contract with the National Park Service.Job Summary:The Food and Beverage Manager at Zion Lodge is responsible for the overall management and strategic direction of the dining services, including Red Rock Grill, the Caf\xc3\xa9, and Employee Dining Room. This position oversees the Executive Chef, the restaurant supervisor, and cafe supervisor, to ensure exceptional guest experiences through high-quality food and service. The ideal candidate will have a strong background in food and beverage operations, excellent leadership skills, and a passion for delivering innovative dining experiences that reflect the natural beauty and uniqueness of Zion National Park.Essential Duties and Responsibilities:Develop and implement strategic plans for the food and beverage operations, aligning with the overall goals and vision of Zion Lodge.Monitor industry trends and guest feedback to enhance the dining experience and keep the offerings relevant and competitive.Oversee all aspects of food and beverage service, ensuring operational efficiency, quality control, and adherence to health and safety regulations.Collaborate with the Executive Chef to develop menus that reflect seasonal availability, local flavors, and guest preferences, ensuring no overlap with kitchen operations.Lead, mentor, and develop the food and beverage supervisory team, fostering a positive and collaborative work environment.Conduct regular training sessions to enhance staff skills in customer service, menu knowledge, and food safety protocols.Manage the food and beverage budget, including labor costs, inventory control, and pricing strategies to maximize profitability.Monitor sales performance and analyze financial reports to identify opportunities for improvement and implement corrective actions as needed.Ensure exceptional guest service by actively engaging with guests, addressing concerns, and gathering feedback to improve the dining experience.Promote special events, seasonal offerings, and promotions to enhance guest participation and satisfaction.Work closely with the Executive Chef to ensure seamless coordination between kitchen operations and dining service.Communicate effectively with the Operations Manager and other department heads to align on goals, share updates, and address any operational challenges.Implement and maintain quality assurance processes to ensure consistency in food and service delivery.Oversee the development and enforcement of standard operating procedures (SOPs) for all food and beverage operations.Other Duties as Assigned:This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this role, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.Work Location:Due to the in-person nature of the hospitality business, housing will be provided on-site and commuting from the local vicinity is also acceptable.Due to the nature of our business, Zion Lodge is open every day. You must be prepared to work a schedule which may include Saturdays, Sundays, and holidays.Required Knowledge, Skills, and Experience:Able to work and thrive in Zion National Park.Ability to lead F&B requirements and compliance with our concessions contract.Communication skills to lead, train, and oversee the functions of food and beverage teams.Experience overseeing kitchen, restaurant, bar environments.Establish successful working relationships with co-workers, Forest Service and the public and use good professional judgment, honesty, and integrity in decision making.F&B Manager must be able to interact with the public and stakeholders in a professional manner and possess excellent verbal and written communication skills.Minimum 2 years working in food & beverage management position, and hospitality preferredCurrent certification for UT Food Handlers Certification, ServSafe and TIPs(or equivalent) are required.High school diploma required.ESQ and Play Forever Responsibilities and Requirements:Understand and follow all ESQ procedures that relate to your job duties.Work with a \xe2\x80\x9csafety-first\xe2\x80\x9d attitude.Minimize your impact on the environment when at work and living onsite.Treat our customers, co-workers, leadership teams, all internal guests with respect and a hospitable service atmosphere must be projected at all times.All team members must maintain a neat, clean and well-groomed appearance (specific standards available in the Employee Handbook).Team members will be trained in the proper use and care of assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.What\xe2\x80\x99s in it for you?Proposed hiring rate of $75,000 to $85,000 annually, actual pay will be adjusted based on experienceOnsite employee housing and employee meals at $12.50 per dayFree onsite laundry facility, free shuttle service, WiFi, and employee gymDiscounts on food, retail, and gearComplimentary access to most POWDR-owned resortsGenerous benefit package for full-time employeesCareer development and growth opportunities available here and at our facilities across POWDRA connection with people who share the same passions and embrace each other\xe2\x80\x99s unique and individual styesNotice:Destination Zion Lodge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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