Job Description

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company\xe2\x80\x99s new website at: .

It\xe2\x80\x99s not just about your career\xe2\x80\xa6 or your job title\xe2\x80\xa6it\xe2\x80\x99s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters\xe2\x80\xa6do things that haven\xe2\x80\x99t been done to make yours and someone else\'s life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.

It\xe2\x80\x99s not just about your career or job title\xe2\x80\xa6 It\xe2\x80\x99s about who you are and the impact you will make on the world. Because whether it\xe2\x80\x99s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you\xe2\x80\x99re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers\xe2\x80\x99 potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit to learn more!

Who will you be working with?

The field services technician interacts with the customer to ensure that products provided for passenger trains are fully operational. They listen and respond to the customer\'s concerns, and diagnose and solve problems with equipment. Their goal is 100% customer satisfaction.

How will you make a difference?

What do we want to know about you?

High school diploma or GED required, some college preferred.

Good knowledge of relevant technologies such as electromechanical parts. Ability to take initiative to accomplish tasks. Comfortable working on retrofit and installation of new equipment. Ability to work well under pressure in difficult circumstances. Must possess excellent interpersonal skills to treat customers with tact and respect.

What will your typical day look like?

ESSENTIAL DUTIES AND RESPONSIBILITIES are to perform one or more of the following. Other duties may be assigned.

Respond to customer needs as instructed by the Field Service Manager.

Troubleshoot and diagnose equipment failures in the field. Work with engineering to resolve difficult issues.

Track and report completion status of field modifications

Manage response and repair times as estimated for each assigned job. Complete tasks effectively in a timely manner.

Possess the knowledge necessary to implement all field related policies and procedures.

Be prepared, mentally and physically, to respond quickly to field emergencies.

Work with peers and sub-contractors to complete tasks successfully

Interact with customer and communicate effectively.

Communicate regularly with Field Service Manager to address customer issues, scheduling, and to provide feedback on the experience with the customer.

What about the physical demands of the job?

PHYSICAL DEMANDS: Ability to travel by air, train or car across U.S. and Canadian time zones and work effectively.

WORK ENVIRONMENT: Field services environment, including rail yards and other outdoor areas. May involve exposure to cold and hot temperatures, humidity, dust, vapors, fumes, vibration and other loud noises from the plant and customer locations in the field. Travel a majority of working hours. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

You may also be asked to perform other duties outside of your function or trade, for which adequate training will be provided if necessary.

Our job titles may span more than one career level. The actual salary offered to a candidate may be influenced by a variety of factors, such as: training, transferable skills, work experience, education, business needs, market demands, and work location. The base pay range is subject to change and may be modified in the future.

Wabtec will only employ those who are legally authorized to work in the U.S. for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable) and fitness for duty test (as applicable).

Our Commitment to Embrace Diversity:

Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.

To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world\xe2\x80\x99s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.

We believe in hiring talented people of varied backgrounds, experiences, and styles\xe2\x80\xa6 People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Wabtec Corporation is committed to taking on the world\xe2\x80\x99s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world\xe2\x80\x99s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles\xe2\x80\xa6people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.

Wabtec