The Front of House Manager is a leadership role at our KPOT locations. They are responsible for the overall success of the front of the house operations. Must have an availability to work evenings and weekends. Should be extremely organized, a strong multi-tasker, an ability to coach direct reports in the moment, and have experience in reinforcing an exceptional climate of hospitality within the restaurant.
Responsibilities
Expert Knowledge of brand standards and operational procedures
Adherence to all Federal, State, and Local operational guidelines
Integrates all company initiatives and emphasizes with applicable staff
Hiring and staffing the restaurant to meet established staffing levels
Corrective action with staff
Manage floor operations, run shifts, make cuts based on business levels
Engage with customer to provide exceptional services
Follow up with additional projects given on a weekly basis
Experience
Proven experience in a restaurant or hospitality management role is preferred.
Strong customer service skills with a focus on creating memorable experiences for guests.
Familiarity with bar operations and food production processes.
Experience with training development for staff is highly desirable.
Previous experience as an Assistant Manager or similar role will be considered an asset.
Join our team as we strive to provide outstanding service in a vibrant atmosphere!
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Shift:
Day shift
Night shift
Work Location: In person
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