Job Description

Are you enthusiastic about crafting unforgettable dining experiences? Located in the beautiful Black Hills region of South Dakota, the destination draws more than 3 million tourists per year. Mount Rushmore Memorial operates a variety dining outlets serving convenient grab-and-go meals, coffee and desserts. We offer opportunities to share your passion and hands-on expertise for hospitality by overseeing front of house and back of house staff. By working with Xanterra Travel Collection amongst the beauty of Mount Rushmore National Memorial, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!

The Details:

Type: Full-time, Year-Round

Hourly Rate: $25.00/hour

Benefits include:

-50% Discount on Xanterra Lodging

-30% Discount in the Gift Shop

-20% Discount in the Restaurant

-15% Verizon Service/Products Discount

-Black Hills VIP Training Pass Discounts for local attractions

-$350 Referral Bonus

*No employee housing available; local candidates encouraged to apply.
Responsibilities

RESPONSIBILITIES

• Responsible for continued supervision, development and training of 2-20 employees in a designated area of the operation.
• Lead, train, and inspect the performance of assigned staff, ensuring that all procedures are completed to the property\'s standards. Follow and enforce all policy, procedures and service standards.
• Assist in schedules or supervises scheduling of staff.
• Oversees food preparation for menu planning and related activities in the main dining room, employee dining room, and banquet operations.
• Inspects food service facilities to ensure that equipment and buildings meet requirements of state and local health laws and internal regulations.
• Investigates and resolves food quality and service complaints.
• Analyzes information concerning facility operation such as daily food sales, patron attendance, queue times and labor costs to maintain cost control of facility operations.
• Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
• Develop and maintain positive communication and teamwork with all coworkers, crew, and supervisors.
• Assists with managing inventory, including ordering and receiving of product when the Food & Beverage Manager is out of the office.
• Evaluates business levels and prepares employee work schedules that maximize productivity and customer satisfaction.

WORK ENVIRONMENT

• Occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• Noise level in the work environment is usually moderate.

Qualifications

QUALIFICATIONS

• Two years of previous manager experience is preferred, ideally within a fast casual and quick service restaurant. We\'ll also consider candidates who have worked in a fast-paced retail or hospitality environment.
• We\'re looking for positive team players with flexible schedules who like to have fun and have the passion to work.
• Will consider a Bachelor\'s degree in lieu of previous manager experience.
• ServSafe Manager certification required within 60 days of hire. Company will pay for this certification upon hire or recertification if required.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to work in a fast-paced environment where project priorities, task deadlines, and assignments can change quickly and with little notice.
• Self-starter who can work with minimal supervision while working within the guidelines set by their supervisors.

PHYSICAL REQUIREMENTS

• Stand and walk frequently
• Use hands to handle and reach frequently
• Stoop, kneel, crouch, or crawl occasionally
• Lift and move up to 25 pounds occasionally

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Xanterra