Program Manager - Training/Advisory Services Intertek is searching for a Forestry Program Manager to join our Business Assurance team in the US. This is a fantastic opportunity to grow a versatile career in Business Assurance - ATIC Industry. Our Value Proposition We offer a salary and benefits package competitively placed within the local market, including medical, dental, vision, life, 401K with company match, and more. In addition to our comprehensive benefits package, we offer:
Base pay with the opportunity to earn a sales incentive based on sales
Remote position with flexible schedule
Generous paid time off and paid holidays
Job Scope and Accountabilities:
The Program Manager, Forestry \xe2\x80\x93 North America is responsible for the technical capabilities of the forestry program and to meet accreditation requirements of North America. The Program Manager, Forestry \xe2\x80\x93 North America will support the Global Program Manager, Forestry as needed in maintaining up to date accreditation knowledge thereby enhancing Intertek\xe2\x80\x99s profile, certification capability and capacity to remain accredited leading to growth in their program/scheme of technical expertise.
Provide direction on technical issues to the North America operations and sales through the technical sector specific business policies, procedures, and processes and direct and lead the sector specific accreditation process.
Imparting knowledge to enable accredited services to be delivered locally and regionally as required by the business.
Working with the business to identify and build growth opportunity locally and regionally with the standard or scheme.
Support as required certification activities.
Provide auditing services 40% of the time.
Key Responsibilities:
Provide leadership locally and support the Global Program Manager, Forestry on technical issues and establish appropriate levels of competence for employees locally for the forestry program.
Support the accreditation process with all external accreditation bodies and direct all accreditation requirements in the assigned scheme.
Support to the Global Program Manager in providing technical guidance and input to scheme / program transitions to ensure accreditation / scheme transition requirements are met. Including the development and maintenance of relevant documentation.
Undertake specified quality reviews of audit packs to ensure the certification decisions are made in accordance with system and scheme/program requirements as well as Intertek\xe2\x80\x99s requirements. Identify any specific trends and/or weaknesses and take appropriate measures to address them.
Ensure that these competencies are maintained as per changes in scheme requirements. Maintain local competency standard for their global program.
Conduct application and contract reviews and provide training to sales teams as needed.
Undertake audits to ensure maintenance of technical auditing skills to maintain program/scheme specific requirements and to support the North America operations.
Provide support to the Regions for difficult customer enquiries and escalated auditor queries.
Support the witness audit and internal audit program as required.
Provide training to auditors based on changes in documentation and scheme updates.
Perform other duties as assigned.
Qualifications and Experience Required:
University Forestry Degree or equivalent
Qualified auditor status is preferred.
Minimum 5 years auditing or previous experience in the forestry sector
Knowledge and understanding of the accreditation industry
Knowledge of the FSC\xc2\xae, SFI, PEFC certification standards (for chain of custody and forest management)
Experience in accreditation requirements for the relevant standards
Experience in developing and implementing systems to meet standards requirements
Understands the application of risk management framework and principles
Experience and capability in building and sustaining relationships with internal and external stakeholders.
Interpersonal Skills:
Strong written and oral communication skills are required
Ability to successfully communicate, to exchange factual information and discuss and interpret information or ideas.
Ability to interface with customers and staff at all levels to provide guidance on the registration/surveillance process, interpret requirements and gather objective evidence during audit process.
Ability to ask questions and present findings under sometimes-difficult situations
Research and evaluation skills to determine compliance of management systems to international standards for both documentation reviews and audits
Problem resolution to deliver high quality and timely service
Full commitment to conduct business with the utmost integrity and in full compliance with the law is absolutely essential.
PHYSICAL REQUIREMENTS: This role requires the ability to:
Ascend or descend ladders, stairs, ramps, and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
Stand, for sustained periods of time.
Walk, moving on foot to accomplish tasks and to move from one work location to another.
Communicate well, thru spoken word, conveying detailed accurate information & instructions to others.
Hear well, perceiving sounds with or without correction, including the ability to receive information thru oral communications.
Exert up to 10 pounds of force occasionally and/or negligible amounts of force frequently to lift, carry, push, pull or otherwise move objects.
Have close visual acuity to perform an activity such as preparing & analyzing data, viewing a computer monitor, reading, report writing, visual inspection, and use of measurement devises.
Why work at Intertek? Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do . Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy . What we have to offer: When Working with Intertek , you can expect salary competitively placed within the local market. Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test. Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity. For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department. #LI-JC1
Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers\' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.
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