Job Description

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FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers\' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation\'s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an an opportunity with FirstEnergy Sevice Co. a division of First Energy Corp.

** This position may require occasional travel across the FirstEnergy footprint.

This role is responsible for maintaining and managing all aspects of data integrity for the Geographic Information System (GIS) based Vegetation Management Solution (VMS) and be the subject matter expert of this information to be used by FirstEnergy\'s Vegetation Management Department.

The successful candidate will be a self-motivated individual with demonstrated leadership skills with the ability to function in a fast-paced team environment. Duties include collecting, organizing, protecting, and storing, editing, importing, exporting, transforming, access controls, disseminating, auditing, developing process models, and workflows, technical documentation, data visualizations, testing, migrations, publishing, programing, and configuring software, data, and files. The role provides the opportunity for frequent interaction with Vegetation Management employees and contractors, Information Technology (IT) partners, internal business units and other key stakeholders, which necessitates strong communication and interpersonal skills.

Responsibilities:

• Promote safety and demonstrate a direct, solid commitment to all aspects of safety as a core value.
• Adhere to all compliance rules& regulations.
• Assure and maintain systemwide data integrity for the Vegetation Management Solution (VMS).
• Coordinate and manage changes and updates for data and software system files acting as a liaison between Vegetation Management, Information Technology (IT) and other key stakeholders.
• Facilitate conversations with business and internal technical staff and contractors to define and document processes, workflows, rules, service levels, visualizations, models and define responsibilities.
• Ensure Vegetation Management data complies with FirstEnergy\'s data governance policies.
• Maintain and administer system access controls for software applications, FTP sites, cloud platforms, databases, and geodatabases.
• Manage software licenses required for Vegetation Management Solution (VMS) users.
• Understand, support, articulate solutions, configure, and maintain ArcGIS Enterprise, ArcGIS Pro, ArcGIS Desktop, ArcGIS GeoEvent Server, ArcGIS API for Python, ArcGIS Online, ArcGIS Server portals and related technologies in use.
• Provide and assist with architecture for report development, data validation, and end-user testing.
• Assist with resolving technical issues related to enterprise GIS servers using Esri tools and other related technologies.
• Design, support and edit coding language and stored procedures for relational databases, geodatabases, and data warehouses.

• Directly support the GIS Vegetation Management Solution (VMS) Leads ,GIS Business Analysts, GIS Mapping Specialists, and other key stakeholders providing technical and day-to-day support for the Vegetation Management users across FirstEnergy.
• Actively participate in a collaborative work environment while educating and directing others on use of Vegetation Management Solution (VMS), reporting and processes.
• Troubleshoot and solve problems related to the Vegetation Management Solution (VMS) support.
• Investigate and resolve system issues, complete development tasks for defects and enhancements as needed to ensure timely resolution and implement changes as needed.
• Participate and assist with review and preparation of presentations, program training materials, written user guides, training and implementation of the Vegetation Management Solution (VMS) for all users.
• Collaborate and maintain documentation on proposed enhancements of Vegetation Management Solution (VMS) and its associated applications proposed by the Vegetation Management users group and coordinate their development and implementation with Vegetation Program Management and IT.
• Perform testing and participate in pilot programs for Vegetation Management Solution (VMS) as needed.
• Assist with development and integration of new advanced emergent technologies, integrations, and analytics with the Vegetation Management Solution (VMS) system.
• Provide a high level of service and support through proactive involvement with all personnel in Vegetation Management.
• Communicate effectively, through verbal and written methods to all internal and external customers.
• Conduct meetings with Vegetation Management users to solicit their input on challenges, potential solutions, and general business needs with Vegetation Management Solution (VMS).
• Interface with Vegetation Transmission, and Distribution Program Management Staff, Vegetation Management Solution(VMS) Mapping Specialists, VMS Report Developers, VMS Testing Leads, VMS GIS Business Analysts, Vegetation Oversight and Program Management,, Vegetation Management Leadership, Transmission, New Construction and Distribution Vegetation Management Staff, Super Users and Contractors, IT and Business Intelligence, Supply Chain and other key stakeholders and cross-functional business units as needed.
• Work in a fast-pace environment, independently or on a team, to manage, organize, and prioritize work and ultimately meet strict deadlines.
• Travel to various FirstEnergy office and field locations for training, support and meetings when requested.
• Provide assistance during emergencies and storm-related activities as a hazard responder, hazard dispatcher, or damage assessor with potential travel during event.

Qualifications at the Specialist level:

• A 4-yeardegree in Geographic Information System (GIS), computer science or related field along with minimum 4 years of related work experience.
• Working knowledge of Esri\'s latest products to include ArcGIS Enterprise, ArcGIS Pro, ArcGIS Desktop, ArcGIS Utility Network, ArcGIS Collector, ArcGIS Geo Event Server ,ArcGIS Online, ArcGIS Server, ArcGIS API for Python, and mobile device/applications usage related to GIS.
• Experience with geodatabase versioning and replication, utility networks, geometric network ,parcel fabric, and/or additional ArcGIS products not listed above, a plus.
• Experience with relational database management systems (RDBMS)including Oracle and SQL Server.
• Knowledge of data structures, data warehousing, SQL, and Python programing.
• Familiarity with cloud platforms and cloud data management tools.
• Previous involvement in a large software development project, a plus.
• Must have full proficiency with computer software applications including Microsoft Office (Outlook, Word, Excel, Access, PowerPoint, OneNote, Teams, etc.).
• Knowledge of FirstEnergy software systems ESRI, Microsoft Power BI, SAP, QlikView, CREWS, Power On Remote Dispatch (PORD),and Geographic Information Systems(GIS) such as GIS Design and GIS View, a plus.
• Excellent customer service, troubleshooting, analytical, and problem-solving skills.
• Must be able to communicate effectively, through verbal and written methods to all internal and external customers and have excellent active listening and communication skills.
• Must have the ability to lead a group and be able to work in a fast-pace environment, independently or in a team, to manage, organize, and prioritize work and ultimately meet strict deadlines.
• Must have access to a personal vehicle to commute to various facilities and locations as required, possessing a valid driver\'s license.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

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FirstEnergy