Job Description

Company Overview:Work Where it MattersLockwood Hills, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At Lockwood Hills, the work you do every day makes a difference in the lives of our 15,000 Ixc3xb1upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders, Lockwood Hills provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers, Lockwood Hills delivers mission critical support services for federal, civilian, and military operations around the world.As a Lockwood Hills employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Description:Lockwood Hills Federal is Looking for a Formality Team Lead to support the LWHDTSV PTS contract.To join our team of outstanding professionals, apply today! Responsibilities:

• Monitors the work performed by a group of up to twenty Producers or Reviewers.
• Ensures assigned employees are performing efficiently and following procedures.
• Organizes work production and set team goals.
• Responsible for processing applications as a Formality Clerk each day and meeting production standards.
• Ensures team members meet production standards.
• Assesses team membersxe2x80x99 strengths and weaknesses.
• Responsible for team quality output and will perform random quality reviews of completed work for several hours each day.
• Instructs members on their errors and provides refresher training as needed.
• Ensures errors reported to team members are corrected in a timely manner.
• Assists team members with FR processing questions.
• Completes all work assignments in the time frames provided.
• Ensures discrepancies are properly reported and follows up to ensure completion.
• Provides input for procedural changes as needed.
• Implements new procedures and changes.
• Conducts meetings with the team to review procedures.
• Trains new employees and/or employees cross training on job tasks associated with their area of responsibility. Normally will only train one new employee at a time.
• Organizes and assigns work to new hires/re-trainees.
• Answers their FR processing questions
• Maintains a performance progress log of new hire and those being retrained.
• Submits accurate, timely reports on their progress.
• Ensures new hires meet performance standards at each level of training.
• Assesses their strengths and weaknesses on a weekly basis and establish an approach for improving the weakness.
• Applies company administrative policies fairly and consistently.
• Exhibits good judgment and display role model behavior.
• Flexible, able to work extended shifts, overtime or evenings, as needed.
• Follows safety, fire and health regulations set by the Government or management policies.
• May be assigned to other areas, as needed, to reduce backlog, assist with increased workload or special projects, or to test alternate work procedures.
• May be cross trained in other functions.
• Performs other duties as directed by Supervisor or project management.

Qualifications:

• One year experience as a Formality Clerk meeting all production standards.
• Able to operate Madras (IFW) and Pre-Exam system.
• Experience using MS Windows operating environment and performing data entry.
• Accurate typing skills at 40 wpm.
• High school diploma.
• Excellent English speaking, reading and writing comprehension.
• Able to follow instructions and work independently. Attention to detail at all times.
• Position requires a background investigation.
• A quantity and quality production standard applies when performing production duties.
• Must be able to work with minimal supervision.

Desired Qualifications:

• Two years Clerical/ Administrative experience.
• Associate degree
• Prior supervisor/team leader experience.

Physical Demands:

• Manual dexterity required for standing, stooping, sitting (on chairs and floor when necessary), reaching, climbing, lifting /carrying up to 30 lbs on a daily basis.
• Eyesight must be correctable to 20/30 in each eye.
• Work in an office environment.

Benefits Description: SCA - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Vacation, holiday and sick Leave offered will be as defined under the DOL's Wage Determination. Job ID: 2025-15724 Work Type: Remote

Akima