Front Desk Agent Full Time
Job Description
To provide the highest level of service possible to our Guests by following Renaissance standards of professional, aggressive hospitality always projecting warmth and efficiency. To be well versed in all areas of the Front Desk and the general operations of the hotel. To insure that arriving and departing Guests are moved quickly through the check-in/check-out process at the Front Desk. Ability to ensure Guest problems are resolved and/or follow-up occurs in an expeditious manner. Handle resolution and/or compensation to Guest problems using compensation matrix, L.E.A.R.N., and problems solving processes. Enter all data into Guestware, and report pass-on information to Supervisor/Manager for immediate follow-up/response.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Referral program
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Work Location: In person
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Job Detail
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Job IdJD4421076
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:USD
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Employment StatusPermanent
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Job LocationMobile, AL, US, United States
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EducationNot mentioned