We are looking for a full-time front desk receptionist to join our family-oriented general dental practice. As a Front Desk Receptionist, you will be the first point of contact for our patients. Our ideal candidate will have a positive attitude, excellent communication skills and a strong work ethic. Our practice takes pride in focusing on patient care over volume and maintaining long-term relationships. If you are passionate about dentistry and want to join a team that values your skills and contributions, we encourage you to apply.
Responsibilities
Greet customers as they arrive and provide an excellent customer experience
Answer phone calls and schedule appointments
Assist clients with paperwork, including consent forms
Maintain a clean and inviting environment
Ensure timely and accurate insurance verification and claims submission
Correspond with insurance companies regarding patient benefits
Assist patients with their treatment plans and present financial options
Maintain patient records and update patient information as necessary
Qualifications
One or more years of experience as a receptionist or similar role is preferred
Excellent communication skills with a commitment to customer service
Strong work ethic and positive attitude
Excellent multi-tasking skills
Familiar with computers and scheduling software
Experience with dental software such as Eaglesoft is a plus
Knowledge of dental terminology and procedures is a plus