Front Desk Receptionist

Missoula, MT, United States

Job Description

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Join Our Drybar Family as our Front Desk Receptionist AKA Bartender: Become a valued member of our team and be a part of growing Drybar\'s presence in Montana! Job Overview: As a Bartender AKA Front Desk, you are responsible for providing excellent client experiences, facilitating shop flow, following Bartender Non-Negotiables and reporting daily sales results. We expect our Bartenders to be committed to contributing to the success of the
team and the shop. Duties:
\xe2\x9d\x96 Lead client experience from check in to check out ensuring Drybar standards are upheld
\xe2\x9d\x96 Check clients in and out through Booker
\xe2\x9d\x96 Maintain highest degree of ethics when handling client payments and Stylist tips/commissions
\xe2\x9d\x96 Troubleshoot any Booker issues and make changes to client profiles when needed
\xe2\x9d\x96 Manage Phones and ensure all Voicemail messages are answered in a timely fashion
\xe2\x9d\x96 Elevate scheduling concerns to Customer Service team when necessary
\xe2\x9d\x96 Check notes section of Booker for any special client requests \xe2\x9d\x96 Manage shop flow including pairing clients with Stylists and managing break schedules for Stylists in the absence of or by request of the Shop Manager
\xe2\x9d\x96 Serve complimentary beverages to our clients
\xe2\x9d\x96 Maintain shop cleanliness
\xe2\x9d\x96 Restock retail displays and maintain display cleanliness
\xe2\x9d\x96 Merchandising and inventory projects as assigned
\xe2\x9d\x96 Provide exceptional service
\xe2\x9d\x96 Create a bar-like atmosphere by engaging with clients and team members
\xe2\x9d\x96 Maintain clear communication with shop management about overall shop operations
\xe2\x9d\x96 Sell products, tools, and memberships
\xe2\x9d\x96 Maintain punctuality for all scheduled and picked up shifts and come to work prepared for the job
\xe2\x9d\x96 Contribute to a positive shop atmosphere
\xe2\x9d\x96 Attend any mandatory shop meetings
\xe2\x9d\x96 Uphold Drybar\xe2\x80\x99s 10 Core Values
\xe2\x9d\x96 Train new Bartenders: thoroughly educate new Bartenders on Booker, Drybar\xe2\x80\x99s core values, Bartender Non-Negotiables in order to set up new hire for success in the role
\xe2\x9d\x96 Side work and cleaning duties
\xe2\x9d\x96 Other duties and projects as assigned Requirements:
\xe2\x9d\x96 Strong communication skills
\xe2\x9d\x96 Teamwork oriented mindset with a \xe2\x80\x9ccan do\xe2\x80\x9d attitude
\xe2\x9d\x96 Ability to work at a sustained, fast pace
\xe2\x9d\x96 Excellent problem solving and troubleshooting skills
\xe2\x9d\x96 Track record in providing over-the-top, amazing customer service!
\xe2\x9d\x96 Ability to multitask with ease \xe2\x9d\x96 Frequently required to stand and/or walk for duration of shifts
\xe2\x9d\x96 Integrity and trust
\xe2\x9d\x96 Has the technical ability and skills to operate a point of sale system
\xe2\x9d\x96 Problem solver \xe2\x80\x93 use logic and support resources to solve problems at the front desk \xe2\x9d\x96 Maintains professional demeanor under pressure
\xe2\x9d\x96 Motivated, enthusiastic, and reliable Job Types: Full-time, Part-time Pay: $13.00 - $20.00 per hour Benefits:
  • Employee discount
  • Referral program
Schedule:
  • Every weekend
  • Monday to Friday
  • Morning shift
  • Rotating weekends
  • Weekends as needed
Ability to Commute:
  • Missoula, MT 59802 (Required)
Ability to Relocate:
  • Missoula, MT 59802: Relocate before starting work (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4383514
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Missoula, MT, United States
  • Education
    Not mentioned