Job Description

Overview

ONLY CANDIDATES WITH EXPERIENCE IN SALES AND HOSPITALITY INDUSTRY SHOULD APPLY

At WOW Wave of Wellness, we are committed to enhancing our clients' beauty and wellness through exceptional treatments and personalized care. Our state-of-the-art facility offers a comprehensive range of services, and we are looking for a dynamic Front Desk & Sales Coordinator to join our dedicated team.

Key Responsibilities:

- Customer Engagement: Greet clients with a warm and welcoming demeanor, ensuring a positive first impression. Provide outstanding customer service by addressing inquiries and concerns promptly.

- Appointment Scheduling: Efficiently manage appointment bookings, confirmations, and cancellations using our scheduling system. Ensure optimal utilization of staff and treatment rooms.

- Sales and Promotions: Actively promote our services and products to clients, achieving sales goals through effective upselling and cross-selling techniques. Stay informed about current promotions and treatment offerings.

- Administrative Support: Manage client records, process payments, and handle phone calls and emails professionally. Maintain an organized and inviting reception area.

- Product and Service Knowledge: Develop a strong understanding of our service offerings and products to provide tailored recommendations to clients and enhance their experience.

- Team Collaboration: Work closely with our medical and aesthetic staff to ensure seamless operations and excellent client care.

Qualifications: - Previous experience in a front desk, sales, or customer service role, preferably in a medical spa environment.

- Strong communication skills and a friendly, professional attitude.

- Proven sales experience with the ability to meet and exceed targets.

- Proficient in using scheduling and electronic medical record (EMR) systems.

- Ability to multitask and thrive in a fast-paced environment.

- Knowledge of skincare, aesthetics, and wellness treatments is a plus.

What We Offer: - Competitive salary with commission opportunities - Comprehensive benefits package - Ongoing training and professional development - A supportive, positive work environment - Employee discounts on services and products

If you are enthusiastic about the beauty and wellness industry and have a passion for sales and customer service, we would love to hear from you! Please send your resume and a brief cover letter to akaur@mmcmed.net.

THANK YOU!

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Schedule:

Day shift
Experience:

Customer service: 2 years (Required)
Ability to Commute:

Davenport, IA 52807 (Required)
Ability to Relocate:

Davenport, IA 52807: Relocate before starting work (Required)
Work Location: In person