Job Description

Are you ready to be the smiling face that guests see when they walk through our doors? As a full-time Front Desk Supervisor at Staybridge Suites & EVEN Hotel - Rochester, you have the opportunity to create a warm and welcoming atmosphere for our guests, ensuring that their stay is nothing short of extraordinary. So if you\'re a people person who thrives in a fast-paced and dynamic environment, then we want to hear from you. Apply now!
WHAT\'S IN IT FOR YOU? And the best part? We offer competitive pay, starting at $20/hr, for this full-time position. You also receive great benefits such as medical, dental, vision, paid time off, and incentives for in-house programs.
HOW WE MAKE A DIFFERENCE - STAYBRIDGE SUITES & EVEN HOTEL We are proud to offer our hotel guests an inviting home away from home. Our suites offer an upscale residential style with contemporary charm. We love to spoil our guests with great amenities and amazing staff! Located right across the street from St. Mary\'s Hospital, we\'re just a short stroll away from restaurants, bars, coffee shops, and a fresh market. Our amazing team members take hospitality to the next level. They are bright, friendly, and passionate about serving our guests. In order to hire and retain the best, we offer competitive compensation, generous benefits, and a family-oriented work environment!
ARE YOU THE FRONT DESK SUPERVISOR WE\'RE LOOKING FOR?

• Previous experience working in a hotel
• Excellent customer service skills

DO YOU HAVE THESE TRAITS?

• Responsible
• Poised
• Professional
• Friendly

If this sounds like you, you could be a perfect fit for this position! Keep reading to see if you\'re up for the challenge.
AVERAGE DAY AS A FRONT DESK SUPERVISOR As our Front Desk Supervisor, you play a crucial role in upholding our commitment to exceptional guest service. Your responsibility includes demonstrating this commitment personally by responding to each guest\'s individual needs. Whether it\'s a special request or a simple question, you are there to provide attentive and personalized service, going above and beyond to exceed their expectations. You lead by example, inspiring and empowering our front desk staff to deliver the same level of responsive guest service, ensuring that our guests feel valued and well taken care of throughout their stay. Your contribution extends to maintaining our high standards of guest service by ensuring that all hotel staff are knowledgeable about incoming groups and new accounts. This knowledge allows your team to anticipate and meet the unique needs of each group, making their stay seamless and enjoyable. You also play a key role in ensuring that our front desk staff complies with unit cash handling, credit, and check cashing policies and procedures. This ensures the integrity of our operations and guarantees that our guests have a smooth and hassle-free experience. You will be over our dual-brand hotels in the Mayo Clinic Area, Staybridge Suites & our EVEN Hotel Rochester.
READY TO GET STARTED? If you are passionate about delivering exceptional guest service and want to be part of a hotel that prioritizes guest satisfaction, we invite you to join us as our Front Desk Supervisor. Apply now using our initial 3-minute application!