Job Description

Front Desk Team Member Needed Do you have a way of making people feel at ease and comfortable, even if you don\xe2\x80\x99t know them? Our busy eye care practice needs a front desk team member to set the expectation for appointments and assure our patients their appointment will go as smoothly as possible. You\'ll have the ability to develop your skills through on-site training, continued education, and with each patient interaction. This position offers you an opportunity for stability with a career in healthcare at our AWESOME Marietta location! NO Experience Needed: Prior eyecare or medical office experience is a plus, but it\xe2\x80\x99s certainly not required. We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning to our Exceptional Standard of Care! How will you make a difference? You will have the incredible honor of being on the front lines, and setting the stage for each patient\xe2\x80\x99s experience in our clinic. When our patients call in, you\xe2\x80\x99ll be handling a lot of the important work that goes on to set the doctor and the patient up for success. As the first person to work with each patient during their appointment, you\xe2\x80\x99ll be the one that calms their nerves, gets them in a great mood, and shows them that we are there to serve them in every way we can! Some of your duties will include:

• Making sure patients feel welcome as soon as they walk in the door
• Pleasantly answering questions and making appointments for existing and potential clients
• Reviewing and organizing patient medical charts for accuracy and authenticity
• Using your friendliest phone voice to answer incoming calls, take messages, complete outreach to patients (re-engagement required)
• Consistent cross-training for optimal career growth
• Assisting in opening and closing the office
• Verifying their medical history, and insurance memberships for maximum benefit
• Understanding and respecting patient privacy laws

If these sound like you, please apply!

• You can get along great with anybody,are full of energy and people feel charged up just being around you.
• You desire a sense of accomplishment and feel your skills combined with your passion to help others will drive you to meet personal and team goals.
• You are attentive, an active listener, detail-oriented, organized, and your work reflects all of these characteristics.
• You\xe2\x80\x99re known for doing what you say you\xe2\x80\x99re going to do \xe2\x80\x93 no excuses! Your reputation for honesty and integrity is legendary.
• You don\xe2\x80\x99t know the meaning of \xe2\x80\x9csomeone else\xe2\x80\x99s problem\xe2\x80\x9d or \xe2\x80\x9cthat\xe2\x80\x99s not my job.\xe2\x80\x9d You\xe2\x80\x99re always willing to jump in and help.
• You take pride and ownership in your work \xe2\x80\x93 whatever you do, you do it well.
• You are comfortable with technology (being open to learning is key) and can communicate verbally and in writing in a professional manner.
• You are attentive, detail-oriented, organized, and your work reflects all of these characteristics

About Us Eye Care Associates Marietta is an established, growing eyecare practice. We love to come to work every day because we love what we do and we\xe2\x80\x99ve built an office culture that can\xe2\x80\x99t be beat. If you\xe2\x80\x99re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now! We offer (upon eligibility):

• In-house Vision Benefits
• 401K, profit share
• Uniform allowance and CEU reimbursement
• Paid holidays and PTO
• Upbeat, professional, and compassionate working environment

We value your time, so we\xe2\x80\x99ll be back in touch with you very quickly.
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