Job Description

Would you like to join one of the fastest growing brands in the fitness industry? With over 350 locations in the U.S. and internationally, Crunch Fitness is the originator of the no judgments/no limits philosophy. If you\'re a natural leader who is passionate about helping others, we\'re looking for you!

WORK WHERE YOU WORK OUT! Crunch Fitness is best known for making serious fitness fun! Our Toledo location is a $3 million-dollar, 29,000 square foot gym filled with awesomeness, including: state-of-the-art cardio and strength equipment, large and small group fitness classes, Ride Studio, Personal Trainers, Fit 3D body scans, a Relax and Recover area with tanning, spray tanning, hydromassage, wellness pod, and so much more!

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The Crunch General Manager will ensure the members receive the highest quality of service and facilities. He or she will exhibit an ability to achieve the financial targets for the club as outlined in the annual budget by motivating, leading, supervising and coordinating the activities of employees engaged in servicing our member needs. He/She will demonstrate an aptitude and command of all company wide policies and initiatives to ensure the integrity of the Crunch brand. If you\'re ready to begin a CAREER and join the fastest growing brand in the fitness industry, then now is the time to contact Crunch! Let\'s do this!

Preferred Qualities:

The Crunch General Manager must have excellent written and communication skills. He/she must be a creative problem-solver who can lead employees through motivation! He/she will be responsible for supervising and coordinating employees to service our members needs, engaging with members, and helping to ensure that we provide the highest quality facility and service to our members. The General Manager will embody the CRUNCH brand by demonstrating an aptitude and command of all company-wide policies and initiatives.

Responsibilities:

Leadership/Motivation

• Serve as a role model for employees.
• Communicate effectively by holding weekly and individual meeting with all key club personnel.
• Provide an inspirational environment that welcomes honest feed back from employees and takes action to ensure a quality, working environment.
• Oversee, support, direct and develop department heads.

Administration/Organization

• Demonstrate a working knowledge of all standard operating procedures and policies that pertain to the club.
• Communicate and implement club policies and procedures to employees.
• Encourage staff to work as a team and be productive.
• Illustrate an ability to make decisions.
• Recruit and hire the highest possible caliber of staff.

Sales/Revenue Management

• Achieve desired sales goals.
• Achieve desired revenue goals thru the leadership and motivation of employees.
• Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
• Ensure that all promotions are effectively communicated to the team and all other appropriate staff.
• Ensure ongoing prospecting and generation of new prospective members.
• Ensure that the staff has a high level of knowledge about the clubs programs, facilities and equipment.

Operations

• Coordinate and work within club support functions of Fitness, Sales and Marketing, Accounting, Information Technology.
• Demonstrate ability to lead, motivate and manage personal training department.
• Achieve desired personal training revenue and session production goals.
• Achieve desired revenue and production results through the leadership and motivation of employees.
• Implement and support company programs and promotion to help generate new pt client acquisition for optimum member base penetration.
• Support personnel related problems or difficulties by following club procedure and documentation.
• Resolve member complaints in an expeditious and tactful manner following club procedure and documentation.
• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to the members.
• Ensure the club meets standards for cleanliness, maintenance, safety, and security.
• Reinforce to staff the cleanliness is everyone\xe2\x80\x99s responsibility, not just the maintenance staff.
• Ensure proper inventory of maintenance parts.
• Track completion of opening/closing checklists, stage management, repair & maintenance log, locker log and cleaning checklist.
• Assist in the processing/submission and approval of payroll.

Financial

• Exhibit an understanding of budgets and income statements.
• Display an ability to keep expenses at or below budget.
• Demonstrate an ability to articulate variances in revenue/sales/expenses versus budget.
• Illustrate an ability to drive profit center revenue such as personal training, retail, etc\xe2\x80\xa6
• Monitor flagged check-in\xe2\x80\x99s to increase revenue and collections.
• Demonstrate an ability to increase revenue per member.

Requirements:

• 4 year college degree preferred
• 4 years management experience required
• Fitness management experience preferred

Benefits:

• Health benefits available
• Paid time off/sick days
• Growth potential
• Free membership to the BEST gym in Toledo! Including an all access pass to all group fitness classes, tanning, hydromassage, spray tan, access to over 300+ other Crunch Fitness clubs, and MORE!

WANT MORE INFORMATION OR HAVE QUESTIONS, CONTACT: info@crunchtoledo.com

Crunch Fitness