Job Description

Description of Work

Looking to take the next step in your IT career?

We currently have an opening for a GIS Product and Services Manager.

This vacancy is open to current NC DIT employees only or previous NC DIT employees with unexpired RIF priority re-employment rights.
The purpose of the GIS Product and Services Manager is to manage the teams that deliver the internal and external products and services the GIS Unit provides. This position also serves the key role for the unit in facilitating coordination between business customers, the Product and Services Team and when required with our Application Services Team. While the Application Services Team provides the technology that this team and our customers use, the Product and Services Team provides the tailored customer service, training, data production and direct application of GIS knowledge that yields solutions to complex problems that take forms ranging from data analysis products to complex reports delivered in hardcopy or digital visualizations, maps, or physical datasets. This position will provide management and guidance across all the teams that perform these activities.

Duties include, but are not limited, to:

• Direct collaboration with business and application services teams for the purpose of delivering high quality geospatial products and services
• Responsible for hiring and training of staff members. Include frequent performance evaluations, mentoring, training, and disciplinary action
• Provide direction and leadership for GIS products and services staff to build strong teams and to coach, motivate and lead team members to optimum performance levels and career development
• Work with the Application Services Team to plan and execute deliverables, ensuring that the teams have appropriate requirements, technical and design specifications, and resources to deliver solutions effectively with realistic estimates to meet business goals
• Develop strategic plans for vetting new project and application change requests which includes gathering development estimates, target dates, priorities, and client requests to produce a cohesive multi-project development plan
• Provide financial estimates and schedules for legislative inquiries. All Legislative Bills that are submitted to the team must be reviewed, analyzed, tracked, and replied to within the allotted time
• Provide financial estimates and schedules for legislative inquiries.
• Report on achievements, timelines, and other metrics to upper Management
  

Selected candidate must reside in North Carolina at time of hire.

About the Organization
The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges, and universities. NCDIT\xe2\x80\x99s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

As NCDIT\xe2\x80\x99s services reach North Carolina residents from all backgrounds, we believe that a diverse workforce is our most valuable asset to recognize, understand and meet the IT needs of our constituents across the state. Our agency culture intentionally values diversity, equity, and inclusion through the implementation of thoughtful, practical, innovative and data-driven strategies. Join a team that welcomes, values, respects, and supports all members of our work community.

The Geographic Information Systems (GIS) Unit provides GIS services, direct all GIS based application systems development, reports, server/system architecture, and GIS system maintenance for the NCDOT infrastructure. The GIS Team employs management, architects, application developers, GIS analysts, and subject matter experts to meet the growing business and technological needs of NCDOT departments and external users. The GIS Team meets with NCDOT clients and gathers established strategic business requirements needed to create NCDOT GIS content, applications, and servers. These applications are used to improve internal NCDOT user and external user productivity and communication. The GIS Team continues to maintain these applications throughout the application\xe2\x80\x99s lifecycle. The GIS Team also creates and maintains the internal and external GIS systems and services enterprise wide. In addition, the GIS Team determines project timelines, resources, and costs for each application project, and provides leadership, vision, and direction for Internal NCDOT and external GIS systems.
Knowledge, Skills and Abilities / Competencies
Applicants must meet both the Education Requirements and ALL Knowledge, Skills, and Abilities (KSAs) listed below in order to qualify. Qualified applicants must submit an application that CLEARLY REFLECTS work experience that demonstrates the following:

• Experience directing and managing product and service line teams that provide highly technical products for a variety of analysis and data processing functions
• Demonstrated experience with technical understanding of the business, research, engineering, scientific, mathematical, and/or statistical process mandated by the particular applications deployed in the unit
• Experience with GIS principles, theories, and practices

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Understanding of the Software Development Lifecycle
• Understanding of ArcGIS Pro Software
• Understanding of the ArcGIS Online suite products and components

Minimum Education and Experience Requirements
Some state job postings say you can qualify by an \xe2\x80\x98equivalent combination of education and experience.\xe2\x80\x99 If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor\'s degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and five years progressive experience including at least two years of experience in programming and applications analysis or related work
OR
Associate degree in computer science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least two years of experience in programming and applications analysis or related work; or an equivalent combination of education and experience
Supplemental and Contact Information
REMOTE WORK:
We trust our employees to be self-motivated and successful in hybrid/remote roles, thus NCDIT offers robust work-from-home options and variable work schedule flexibility.

CULTURAL DIVERSITY:
NCDIT is an equal opportunity employer and committed to diversity, equity, and inclusion. We are an Employment First state ensuring that people with disabilities have equal opportunities to succeed in the state government workplace (Executive Order 92). Governor Cooper has in recent years signed additional executive orders to address pay equity for women (Executive Order 93) and establish paid parental leave (Executive Order 95) for birth, adoption, or foster care.

COMPENSATION & BENEFITS:
The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Some highlights include:

• The best-funded pension plan/retirement system in the nation according to Moody\xe2\x80\x99s Investor\xe2\x80\x99s Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as the length of service increases and accumulate year-to-year
• Twelve (12) sick days/year which is cumulative indefinitely
• Longevity pay- lump sum payout yearly based on length of service
• 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:

• NC OSHR: Work for North Carolina
• NC OSHR: Benefits
• NC OSHR: Total Compensation Calculator

To apply for this position, please click the "Apply" link above (on the Government Jobs website) or visit https://www.governmentjobs.com/Applications/Index/northcarolina to complete an online application.

To qualify for posted positions with the Department of Information Technology, applicants must possess the required "Minimum Education and Experience" and all "Knowledge, Skills and Abilities" listed on the job posting. Submitted applications must include a completed work history in the "Work Experience" section, all education in the "Education" section, and credentials in the "Certificates and Licenses" section. The Department of Information Technology will not accept "See Resume" or inserted text resumes in lieu of all work experience and education completed on the application.

Applicants applying for positions that require specific coursework must upload and attach a copy of the transcript with their application. Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the \xe2\x80\x9cCertificates and Licenses\xe2\x80\x9d section.

If applicants have earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service. Feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members

Applicants seeking Veteran\'s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with your application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.

Employment at DIT is contingent upon a satisfactory background check.

DIT is an Equal Opportunity and Merit-Based Employer.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.

For technical issues with your Neogov account, contact Neogov Helpline at 855-524-5627.

NC DIT-Transportation Human Resources
Tina Holmes
thholmes@ncdot.gov