Job Description

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

About NCR

NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, GA., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

- Global Security Senior Investigator

As a Global Security Senior Investigator, you will be chartered with conducting a wide variety of internal and external investigations involving fraud, theft, conflicts of interest, ATM crime, and bribery. As a Senior Investigator, you will be responsible for a comprehensive work product that will require you to work individually, jointly with another investigator, as a member of the audit team, Human Resources, and/or with a member of the Ethics and Compliance team, and to effectively communicate findings to senior executives. You may also be required to coordinate the investigative efforts with external investigators, including contracted investigative resources, a customer\xe2\x80\x99s investigative team or law enforcement.

The investigative work product might result in employee actions that include reprimands, suspensions, and terminations, as well as result in civil or criminal actions against those responsible for the identified issues. Ancillary to the investigative workload the investigator associate would also be required to provide conclusions and recommendations in areas related to process improvement and root cause analysis an a result of an investigation.

Secondary requirements of this position will be to augment strategies for protection of certain Sr. Leaders within NCR. These assignments may include providing transportation for individuals to company events that will include: Offsite Dinners, Board of Director functions, Senior Leadership meetings etc. These engagements could be local or require travel to other cities.

Apart from conducting investigations and security assignments, you will assist in the development of policies, procedures and training relating to the servicing of NCR products, including policies relating to safety and security, loss prevention and fraud prevention. The NCR products in question include automated teller machines (ATMs), point of sale (POS), gaming, entertainment, hospitality, travel and health care products. You will also conduct monitoring activities to confirm compliance with these policies and procedures, which will require you to work closely with service managers in the field, as well as work with solution development teams in an effort to ensure new hardware and software solutions are designed with safety, investigations and crime prevention considerations in mind.

Given the breadth of responsibilities, this position requires a technically sound and highly motivated individual who can work with minimal supervision. It may also require a significant amount of travel on short notice, so as a Senior Investigator you will have to be willing and able to travel as required. You will also have to be available for escalations and operational activities where necessary.

Key Areas of Responsibility

• Develop and present individual investigative plans based on the information available.
• Manage the execution of that plan, provide documented results, maintain detailed investigative case notes, write reports, and handle evidence using the proper chain of custody and present results to NCR management.
• Coordinate and possibly lead external (co-sourced) investigators on investigative assignments.
• Satisfy the investigative requirements of Ethics and Compliance (E&C), Human Resources, and liaise with E&C on cases under investigation.
• Liaise with the Legal Department on issues arising from cases under investigation.
• Play a proactive role in implementing fraud and loss prevention programs.
• Provide support to NCR business units and customers concerning the investigation of ATM-related criminal activity, including internal theft or fraud, and external frauds and physical attacks.
• Liaise with various Business Unit Management, understanding their operational, financial, IT and security environments to identify security related risks and recommend initiatives to mitigate those risks.
• Assist Global Physical Security in assessing the physical security of NCR assets and its employees by advocating and recommending changes in NCR\xe2\x80\x99s policies and procedures or site-specific security solutions.
• Participate in Global Security team meetings to further develop investigative expertise as well as seek to constantly improve investigative capabilities. \xc2\xb7 Provide support and be proactive in the integration of your activities with the Internal Audit organization.
• Contribute to the development of security policies and procedures, and any associated training.
• Provide guidance to NCR personnel relating to security policies and procedures, and carry out security reviews to monitor compliance with those policies and procedures.
• Determine root cause(s) for issues raised during investigations and security reviews, and develop practical solutions and recommendations.
• Write detailed case notes and update reports in a timely, professional manner.

Basic Requirements

• Highly motivated and able to independently conduct investigations with minimal supervision.
• Fluency in English is required. Secondary language skills a plus
• A minimum of 10 years investigative experience.
• Demonstrated note-keeping and report writing ability.
• Demonstrated ability to conduct investigations to meet both criminal and civil evidentiary standards.
• Experience liaising with both corporate and law enforcement investigators.
• Experience performing risk assessments.
• Ability to learn basic technical aspects of NCR products.
• Comfortable working in an electronic case management and reporting environment.
• Flexible work schedule and ability to travel, internationally if necessary.
• Ability to work in a co-operative team environment. Ability to effectively communicate findings to senior executives.

Preferred Requirements

• Bachelor degree in a related field of study
• Information security background and understanding of principles of information security
• Language skills other than English (particularly Spanish) will set a candidate apart.
• Bachelors and an advanced degree(s) will set a candidate apart.
• CFE, CFCE, CISSP, CISM, CISA, CPP, PCI and other security-related certificates.
• Experience conducting investigations in a corporate environment.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement
Integrated into our shared values is NCR\'s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

NCR Corporation