Job Description

Position Summary Responsible for the leadership, training, and daily supervision of the Housekeeping and Maintenance department. Address Guest complaints and inquiries; Direct liaison with Housekeeping and Maintenance department on daily and forecasted occupancy levels and all guest matters. Position Requirements

• 4-year degree/diploma from an accredited college or university or equivalent additional experience.
• 3 or more years supervisory experience in Housekeeping or Maintenance.
• CPR/First Aid preferable.

Position Responsibilities

• Manage the day-to-day operations of the Housekeeping and Maintenance Department. This includes a daily review of room availability to maximize revenue and occupancy for the resort program.
• Schedule and plan the work assignments for the department and supervise the staff.
• Prepare and conduct performance evaluations for each team member on an annual basis.
• Oversees all aspects of Housekeeping and Maintenance Department
• Perform other duties as assigned.

Management Activities

• Interview, select and train employees.
• Set and adjust their rates of pay and hours of work.
• Direct the work of employees.
• Appraise employee productivity and efficiency for the purpose of recommending promotions or other changes in status.
• Handle employee complaints.
• Discipline employees.
• Plan the work.
• Determine the technique to be used.
• Apportion the work among the employees.
• Determine the type of materials, supplies, machinery, equipment, or tools to be used or merchandise to be bought, stocked, and sold.
• Control the flow and distribution of materials or merchandise and supplies.
• Provide for the safety and security of the employees or the property.
• Monitor or implement legal compliance measures.
• Customarily and regularly direct the work of at least 6 or more full-time employees.
• Authority to hire or fire other employees or make suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change of status of other employees.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Job Type: Full-time Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Lahaina, HI 96761: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 2 years (Required)
• Guest services: 3 years (Required)
• Supervising / Management: 1 year (Required)

Work Location: In person