Job Description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) is seeking a highly motivated, skilled, detail-oriented, and enthusiastic individual to join our team as a Health Professions Investigator within the licensing division.

Who We Are
DIAL is a multifaceted regulatory agency charged with protecting the health, safety, and welfare of Iowans through facility inspections, professional licensing and regulation. This Health Professions Investigator position will be primarily responsible for investigations and complaints filed regarding the 19 health profession Boards of Public Licensure (60%), and Complete audits to affirm brokers have an adequate bookkeeping system to account for all trust funds entrusted to them (40%).

At DIAL, our mission is to Achieve Compliance through Education, Regulation, and Due Process for a Safe and Healthy Iowa. To accomplish our mission, the individual selected for this position will provide regulatory oversight to healthcare providers ranging from Chiropractors to Barbers, and Real Estate agent\'s Trust Accounts, in a professional, courteous and objective manner. This job location for this position is based at DIAL\'s Central Office, located at 6200 Park Ave., Des Moines, Iowa.

What We\'re Seeking
The successful candidate for this position will have strong communication skills, clear and concise writing skills, and the ability to work independently. This position is well suited for a self-starter who is able to successfully manage multiple ongoing investigations.

Desired qualifications include:

• Excellent written and verbal communication skills
• Conducts business in a professional, courteous and approachable manner
• Displays high standards of professional and ethical conduct
• Ability to conduct organized and thorough interviews of patients, licensees, and other interested parties
• Ability to prepare comprehensive written investigative reports
• Ability to gain a strong working knowledge of all statutes, administrative rules, and professional standards
• Experience gathering and or presenting facts and evidence
• Ability to work with other state regulatory boards and agencies, prosecuting attorneys, and law enforcement
• Experience conducting multiple investigations simultaneously while meeting case submission requirements
• Experience as a book keeper for an institution, organization, business, or other entity that required attention to financial detail in record keeping.
• Flexibility pertaining to work environment; which may include traveling statewide to inspect businesses or interview licensees, working from a home environment and working or reporting to the DIAL facility as necessary.

What You\'ll Do

• Conduct thorough interviews of patients, licensees and other interested parties utilizing fair and unbiased methods
• Collects and preserves investigative material and evidence, including medical records
• Prepares comprehensive written investigative reports for review by the licensing Board
• Prepares investigative material for administrative hearings, trials, and other legal proceedings
• Inspects businesses that have received complaints for compliance with state regulations
• Audit Real Estate Trust funds to determine compliance.
• Collaborates and cooperates with the prosecuting attorney, provides testimony in hearings and other legal proceedings
• Collaborates with other licensing agencies and law enforcement entities as necessary
• Attends Board meetings and committee meetings to provide Board members with additional information as requested.
• Provides assistance with special projects, and any other duties as assigned
• Ensures sensitive and confidential information is handled in a secure manner.

What We Offer

Ability to work from home

• Excellent pay and benefits package
• Biweekly vacation accrual and separate sick leave
• Iowa Public Employees Retirement System (IPERS) retirement package
• Optional 401A plan with employer contributions
• Employee discount programs from a variety of vendors (vision, cellular, fitness, recreation, season passes, travel, etc.)
• Retirement Investor\'s Club (Employer Sponsored Retirement Plan)
• Flexible Spending Account

Criminal back ground check required.

Minimum Qualification Requirements

Graduation from an accredited college or university with major coursework in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations, nursing, or other health-related field;

OR an equivalent combination of education and professional experience substituting one year of full-time experience or equivalent for thirty semester hours of college or university coursework to total four years, in criminal justice, law, law enforcement, pharmacy, medicine, insurance investigations or investigative work including fact-finding analyses and detailed technical reporting, nursing or other health-related field.

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Additional Qualification Requirements

Employees are expected to live in and travel a specified area or territory in the State of Iowa. Some positions travel statewide. A thorough background investigation will be conducted.

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendly . Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa? to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

State of Iowa