Hospitality Manager

Broken Arrow, OK, United States

Job Description


This Position Requires Management Experience In Restaurants To Be ConsideredThe Torchy\'s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.
OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos.
OUR WHY: Passion. OUR MOTTO: Devil is in the details.Here\xe2\x80\x99s what we need:As Torchy\xe2\x80\x99s Hospitality Manager, you will be responsible for elevating the guest experience at your restaurant and ensuring the Team Members do the same. This individual is results-oriented and self-motivated, with a passion for developing others. The Hospitality Manager will act as a manager on duty, leading both the Hospitality and Back of House (BOH) teams, ensuring a smooth shift with exceptional service.What you\xe2\x80\x99ll be doing:

  • Leads Front-of-House operations, ensuring guest satisfaction
  • Models best-in-class hospitality and coaches the team to deliver the same
  • Evaluates guest feedback, providing recognition and addressing all guest concerns; develops solutions to improve future service
  • Schedules Hospitality team to meet business needs
  • Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience
  • Ensures efficient execution of FOH and BOH operations during each shift and leads store opening/closing procedures
  • Assists Managing Partner and Kitchen Manager with overall operation of restaurant
  • Leads and creates initiatives to drive sales/profit and store performance
  • Communicates expectations clearly and has consistent follow-ups with team members
  • Upholds and reinforces quality standards and food safety knowledge to Hospitality/BOH teams
  • Drives compliance with safety, security and sanitation standards
  • Coordinates Local Store Marketing
  • Drives a \xe2\x80\x98DAMN GOOD\xe2\x80\x99 bar experience and develops the bar as a destination
QUE-SO\xe2\x80\xa6here\xe2\x80\x99s what you\xe2\x80\x99ll need:Minimum Qualifications
  • 2+ years of restaurant management experience, leading FOH and BOH operations
  • High-level understanding of training and development concepts
  • Required state alcohol-server and Manager ServSafe Certification
  • Preferred Qualifications
  • Ability to lead and foster teamwork
  • Oral and written communication skills
  • Excellent with time management
  • Experience working in a scratch kitchen environment
  • Bilingual a plus
Physical Requirements
  • Must be able to lift, push, pull, or carry heavy objects up to 40 pounds
  • Must be able to stand for several hours and walk for long periods of time
  • Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels
Let\xe2\x80\x99s TACO \xe2\x80\x98bout why it pays to be a Torchy\xe2\x80\x99s Team Member
  • Pay range based on candidate experience
  • Period based Bonus eligibility
  • Access to all benefits including medical, dental, and vision plus 401(k)
  • Paid Time Off (PTO)
  • Never again wait for a paycheck! Torchy\'s is proud to be a DailyPay partner -- allowing you to access your pay as soon as the next day
  • Damn Good food discount card for you AND your spouse
  • Our attire is casual and we\xe2\x80\x99ll throw in some of the swag
  • Incredible growth opportunities. This is more than just a job\xe2\x80\xa6it\'s a Damn Good career!
  • Day 1 access to exclusive discounts to shows, sporting events, hotels and much more
  • Torchy\xe2\x80\x99s Family Foundation supports our fellow Team Members in times of need and crisis
  • Bragging rights (Yeah, we\xe2\x80\x99re kind of a big deal!)

Torchy\'s Tacos

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Job Detail

  • Job Id
    JD4393898
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Broken Arrow, OK, United States
  • Education
    Not mentioned