Job Description

Position Summary:

Eastern Illinois University is seeking candidates for a full-time, Human Resource Representative. In this role, you will be the primary point of contact for Student Employment Services for Eastern Illinois University and provide general HR Administrative support to the Human Resources department. This includes onboarding, HRIS entry, personnel file management, and other Employment related services to ensure compliance with University policies and state/federal laws. This position provides exceptional service by promoting a positive, inclusive work environment that enhances the experience of faculty, staff, and students. With a focus on professionalism and effective communication, the HR Representative plays a key role in fostering a productive and supportive campus culture.

Essential Duties and Responsibilities:

Professional & Proactive Communication:

Serve as the primary point of contact for student employment inquiries, providing clear, timely, and professional guidance to student employees, hiring departments, and University staff. Ensure consistent communication regarding policies, processes, and employment expectations.

Student Employment Guidance:

Develop and maintain proficiency in Federal Work-Study programs, student employment eligibility, and hours requirements. Partner with University departments to facilitate efficient student hiring, onboarding, and termination processes in compliance with EIU policies and federal regulations.

New Student Employment Paperwork

: Ensure all student employment paperwork is completed accurately and promptly, including I-9 documents and verification of employment eligibility. Maintain compliance with federal, state, and University policies regarding employment documentation.

Data Management & Compliance:

Accurately enter, update, and maintain student employment records in the Banner HR system, ensuring data confidentiality and integrity. Monitor compliance with University and regulatory guidelines related to employment records, to include auditing student employment total hours worked and notifying managers on applicable topics where appropriate.

Student Employment Mailbox:

Proactively monitor and respond to inquiries in the assigned student employment mailbox, ensuring prompt and accurate resolution of questions.

HR Administration Support:

Process employee directory updates, including name, address, and phone number change requests. Complete employment verifications, manage general HR incoming/outgoing mail distribution, and assist with other administrative HR tasks to support operational efficiency.

Continuous Process Improvement:

Identify opportunities to improve student employment processes and administrative workflows, contributing to enhanced efficiency and compliance. Participate in HR team meetings and collaborate on departmental and University initiatives.

Perform Other Duties as Assigned:

Support the success of the HR department and contribute to EIU's mission by performing additional responsibilities as assigned.

Minimum Qualifications:

1. High School graduation or equivalent.



2. Any combination totaling two years from the following:


Progressively more responsible work experience maintaining, monitoring, and/or processing human resource records, reports, and duties. College course work in human resource administration, business administration or closely related field, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one year. 90 semester hours equals two years.

Knowledge, Skills and Abilities:

Knowledge of customer service principles and office procedures. Strong attention to detail and ability to perform repetitive tasks accurately. Excellent communication skills, both verbal and written, for a professional audience. Ability to manage confidential information with discretion and interpret work-related policies. Familiarity with state and federal employment laws, and ability to stay current with changes in regulations.

Work Hours:

The core work hours of this position are Monday - Friday, 8:00 a.m. - 4:30 p.m.

Salary/Pay Rate Range:

The starting pay rate for this non-exempt Civil Service position is $20-21/hr.

Application Deadline:

March 7, 2025

Required Applicant Documents:

The Civil Service Examination for this classification is a credentials assessment. No participation other than submission of applicant materials is required from qualified applicants.

Please submit the following for consideration:

Application Resume Three References

Benefits Overview:

Eastern Illinois University is proud to offer an excellent benefits package designed to support our employees' well-being and career goals.

This position is eligible for the following benefits:

Comprehensive Medical Coverage:

Competitive employee insurance premiums with flexible plan options.

Vision Insurance:

Vision coverage is included with medical at no cost.

Dental Insurance:

Dental plans available to meet your needs.

Retirement Benefits:

Participation in the State University Retirement System, which includes medical insurance benefits upon retirement.

Tuition Waivers:

Opportunities to pursue educational goals through tuition waivers for employees and dependent children.

Generous Paid Time Off:

Up to 12 paid holidays annually, plus earned vacation and sick time.

For more information on our employee benefit programs for this specific position class, please visit https://www.eiu.edu/humanres/benefits/newemployees.php

Diversity and Inclusion:

Eastern Illinois University is committed to fostering a learning community where all members feel welcomed and valued. The university provides equality of opportunity in all areas of campus life, and we strive to recognize and appreciate the unique value of our students, faculty, and staff. Every member of campus has the right to learn and work in an environment free of discrimination and harassment, and beyond that, our goal is for all members of our community to develop a strong sense of belonging to Eastern Illinois University.

The University and Community:

Eastern Illinois University takes pride in creating a warm, welcome environment for all faculty, staff and students. Established in 1895, EIU boasts a rich, tradition of preparing students for their personal and professional goals. A traditional regional residential institution, EIU offers a superior education at a relatively low cost while consistently earning high rankings and distinctions for its affordability, academic program quality, career placement rates, campus safety, online degree options, student support, and sustainability initiatives. EIU focuses on individualized attention and superior student relationships and has earned recognition as the highest- ranking independent public regional university in Illinois and a place among the Midwest's top public regional universities according to U.S. News and World Report. Eastern offers faculty a wide range of research and public service activities. EIU hosts more than 175 student organizations on campus, and offers a variety of cultural events, NCAA Division I athletics, and active research opportunities for its students to enjoy and to thrive. EIU has become recognized for providing the resources of a large institution while creating the kinds of individual relationships that support student and alumni success.



The University is located in East Central Illinois, combines the benefits of a community of 20,000 with access to several large cities, including Chicago, St. Louis, and Indianapolis.

Important Information for Applicants:

Eastern Illinois University is an Affirmative Action/ Equal Opportunity Employer committed to diversity, inclusion, and belonging in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, gender expression, age, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristics.



Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act to complete the application and/or interview process. If would like to request assistance with the application/interview process, please contact Human Resources at (217) 581-3911 or eiu_employment@eiu.edu for assistance.