Job Description

Company DescriptionABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country\'s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!Serve as Account Manager after the Sales Rep has made initial sale through continuing with--and finalizing--the sales process by verifying the terms of the purchase, solidifying the sale while explaining the various required contract documents, and managing each new account until the initial down payment, closing costs, and other applicable fees have been paid in full. This includes formulating and implementing alternative strategies where needed to close the deal.ESSENTIAL DUTIES AND RESPONSIBILITIESManage all aspects of the new owner account until the deal has become "good" inclusive of relationship management with owners and managing follow-through of down payment, closing costs, and applicable fees until paid-in-full. This includes: Perform daily closing/deeding responsibilities Liaise with the NOW (New Owners at Westgate) Team while all deals are within rescission. Interact with the P2G (Pending to Good) Team until all initial monies/fees have been paid. Work directly with new owners if the terms of the initial contract need to be reviewed and/or modified in order to bring an account to "good" status. Contact all new owners within rescission to offer any additional help or answer any additional questions. Maintain statistical records of personal closings including: Rescission cancellation rates Bolt rates Rewritten deals Pending Delinquency rates Exercise authority to rearrange down payment and closing costs within Sales guidelines Apply discretion and authority to deviate from normal procedures needed to bring the deal to good in accordance with Sales Operating Standards. Collaborate with Sales and Deeding Directors to formulate, rework the terms and conditions, and revise sales agreements as needed to save the sale. Ensure timely and pertinent communications with owners and internal departments, keep abreast of the status and needs of the account at each step in the closing process, and take appropriate actions to optimize closing and rescission percentages for the Sales Office and the Deeding Department. Offer new terms and implement changes to sales contracts under direction from Sales and Closing Officer Directors. Attend applicable training and pertinent meetings. Other duties may be assigned.QualificationsValid real-estate license applicable in the respective state, notary public license and at least one year as a top producing Westgate Sales Representative. Individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCEA High School Diploma or the equivalent is required. College education is a plus.CERTIFICATES, LICENSES, REGISTRATIONSTime Share Real Estate License and/or Escrow License. Notary Public License.Additional InformationWestgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

Westgate Resorts