Job Description

About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location: Oceanfront splendour in perfect harmony with nature. Surrounded by white-sand beaches and black-lava landscapes, Four Seasons Resort Hualalai is perfectly situated for all kinds of island adventures. The spirit of Hawaii, from its long-held traditions to its inspired art, informs every detail of our idyllic retreat.IN ROOM DINING SERVERThe Four Seasons Resort Hualalai is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our In Room Dining Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.WHAT YOU\xe2\x80\x99LL DODeliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the coordinator or guest\xe2\x80\x99s original order; transport items to the guestroom in a timely manner to ensure proper food quality.Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item\xe2\x80\x99s origin, taste, and preparation methods. Highlighting any special requests or dietary restrictions. Communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.Delivery of Daily Amenities to guest rooms and ensuring Amenities are placed in the room prior to the arrival of guestsAnticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.Properly and accurately close guest checks securing room number and signature; properly settle voided checks or complimentary meals.And More!WHAT TO BRINGRequired by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverageAbility to communicate professional and accuratelySuccessful candidate must possess legal work authorization in United StatesAbility to accurately read and work with computer systems.Strong Customer Service skillsMinimum 1 year of food service or customer service-related workWeekend & Holiday Availability RequiredJOIN OUR \xe2\x80\x98OHANA & ENJOY OUR AMAZING BENEFITS:Hourly Rate: $15.48An on-site Physical Therapist24-hour access to Indoor and Outdoor GymHoliday, Vacation, & Sick payRobust Benefit PlanCompany Match 401K PlanLaundered Employee UniformFree employee meals prepared by the Four Seasons Culinary \xe2\x80\x98OhanaComplimentary stays at Four Seasons WorldwideTraining and Development OpportunitiesEmployee Recognition ProgramsLearn more about what it is like to work at Four Seasons Resort Hual\xc4\x81lai, visit us:Facebook:Instagram:Twitter:We look forward to receiving your application!Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the \'EEOC is The Law\' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Four Seasons Hotels