Job Description

Summary

This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain DoD Personnel to recruit and appoint qualified candidates to positions in the competitive service. Your resume will not be reviewed for qualifications until a selection is made.

About the Position: Are you interested in helping to defend our Nation? Exciting career opportunities are available with the U.S. Army Network Enterprise Technology Command (NETCOM)!

Overview

• Accepting applications

Open & closing dates

06/23/2023 to 07/06/2023

Salary

$86,151 - $111,996 per year

Pay scale & grade

GS 12

Location

1 vacancy in the following location:

Remote job

No

Telework eligible

Yes\xe2\x80\x94This position MAY be eligible for regular and recurring telework.

Travel Required

Occasional travel - Up to 10% Business Travel required.

Relocation expenses reimbursed

Yes-Relocation costs may be paid if the selecting official determines the relocation is in the best interests of the government.

Appointment type

Permanent -

Work schedule

Full-time -

Service

Competitive

Promotion potential

None

Job family (Series)

Supervisory status

No

Security clearance

Drug test

Yes

Position sensitivity and risk

Trust determination process

Announcement number

NCNT230475850230HWR

Control number

733285700

This job is open to

Duties

• Administers and manages the operations of a multitude of network appliances/systems/backbone routers/switches.
• Monitors/manages the networks for network health and network configuration management.
• Administer equipment, systems, and networks for the Army Pacific Enterprise, develops and publishes a variety of plans, policies, and procedures associated with procedural, system security and system technical concepts.
• Identify, analyze, and evaluate abnormal situations related to network degradation caused by incorrect software, inadequate operating procedures, equipment failure, data base errors.
• Recommend or incorporate latest methods, equipment, and software to increase the network/system /program efficiency.
• Provide technical support for higher echelon commands with direct input in the development and implementation of policies, standards, and regulations governing enterprise architecture in coordination with appropriate authorities.

Requirements

Conditions of Employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Must be able to obtain and maintain TOP SECRET eligibility with access to Sensitive Compartmented Information (SCI).
• The IT classification for this position is IT I. Position is designated as Special Sensitive.
• This position may require 24x7 duty as mission requires and is subject to rotating shift work including nights, weekends, and holidays.
• Temporary Duty (TDY) Travel may be required approximately 10% of the time and may require worldwide travel.
• Must achieve and maintain IAT Level III certification within six months or less of entrance on duty IAW DoD 8570-01-M, 12/19/05
• Lifting up to 25 pounds.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized and Other Experience: One year of specialized experience which includes conducting various network system studies to ensure operational needs; analyzing test results to determine ways to improve network connectivity; coordinating vulnerability assessments of information systems to ensure compliance; and ensuring security systems adhere to the organization\'s operation. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11).

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Additional information

• The duties of this position meet the criteria for compliance with Federal and Department of the Army Drug Free Workplace Programs. Detection of the presence of drugs may be warranted. This position may be subject to a pre-employment screening, and random testing thereafter, to include testing based on reasonable suspicion and testing due to direct involvement with an on-duty accident.
• This position is designated "Mission Essential." In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations.Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Federal employees in Honolulu County, Hawaii are currently entitled to receive a 9.75% Cost of Living Allowance (COLA) in addition to the base salary. This is subject to change.
• Statutory return rights for current DoD employees are applicable in many circumstances.
• Eligible applicants from the contiguous United States (contiguous United States consists of the 48 adjoining U.S. states plus Washington, D.C., on the continent of North America) may be afforded pay retention if their basic rate of pay would otherwise be reduced if selected for the position, in accordance with DoDI 1400.25 Volume 536.
• You will be required to provide proof of U.S. Citizenship.
• Two year trial/probationary period may be required.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the

information sheet. * This is a Career Program (CP) 34 - Information Technology Management position.

• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit

for more information. * If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an
. * Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.

• Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within a designated time frame identified by the organization. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency\'s telework policy.
• Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit

• Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Federal government of the United States