Job Description

Description

IT SUPPORT SPECIALIST

Hiring Range $26.70 - $30.05 Hourly

New to the City of Grand Junction Team? Receive 40 hours Paid Time Off on your hire date!

About the Position:

The City of Grand Junction seeks a dynamic IT Support Specialist to enrich our dedicated technology team. This role requires a tech-savvy professional adept at providing top-tier technical support, creative problem-solving, and promoting cybersecurity measures across the organization. The ideal candidate will have a strong technical background and a customer-centric approach. They will also possess exceptional problem-solving skills, an understanding of cybersecurity principles, and a passion for technology.

What We Offer:
We know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package that supports quality work-life balance including 32 days of paid annual leave to be used for holiday, personal, and/or sick days, health insurance options, employer-matched retirement, a City employee health clinic, wellness program, and an Employee Assistance Program. Of equal importance, we offer an opportunity to serve the community you love and live in. Our employees find their work rewarding and fulfilling, knowing that their day job makes a positive impact.

About the Information Technology Department:

The Information Technology Department serves as the technological backbone for the City, overseeing a wide array of hardware and software systems, networks, and GIS services. Our dynamic and proactive team is committed to exceeding expectations through prompt response times and fostering collaborative partnerships across the organization. With an unwavering commitment to continuous improvement, we strive to deliver outstanding service, ensuring that the City\'s technological needs are met efficiently and effectively.

About Our Culture:

At the City of Grand Junction, we lead the way with continuous improvement, collaborative partnerships, and exemplary service. Our core values are demonstrated by our willingness to challenge the status quo, ability to work together using all areas of expertise to achieve a common goal, and commitment to fulfilling the needs of our community through thoughtful interactions.

Duties

What You\'ll Do:

• Assist users of the City\'s various computing systems, networks, software, enterprise applications, and wired & wireless telecommunication devices.
• Demonstrate exceptional technical capabilities by handling tasks such as equipment deployment, testing, installation, maintenance, and troubleshooting of network components, computer systems, and device hardware & software.
• Deliver high-quality customer service by responding effectively and promptly to user issues and inquiries.

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Qualifications

What We\'re Looking For:

• Two (2) years of increasingly responsible computer systems and applications support experience.
• High School Diploma or G.E.D. supplemented by related specialized training in computer science or a related field.

Other combinations of experience and education that meet the minimum requirements may be substituted.

Supplemental Information

City of Grand Junction Employee Childcare Facility:

We know finding a quality childcare provider can be challenging, that\'s why the City of Grand Junction is proud to offer its employees affordable childcare through the City of Grand Junction Childcare Facility (GJCCF). GJCCF offers childcare for children ages 6 weeks (infants) to 6 years of age (preschool). With flexible scheduling and highly trained Early Childhood Education professionals, know that your little one will be in good hands while you support your community.

Explore the Area:

Grand Junction, Colorado is the gateway to the mountains and canyonlands of western Colorado and eastern Utah. Centrally located between Denver, CO (250 miles east) and Salt Lake City, UT (270 miles west), Grand Junction is surrounded by 1.2 million acres of public land. Residents enjoy world-class whitewater rafting on the Colorado and Green Rivers, golfing, fishing, skiing and snowboarding, and exploring mountain bike and hiking trails through the Colorado National Monument and the Grand Mesa National Forest. Grand Junction has a robust downtown and hosts multiple art, music, food, and market events annually. With a population of over 150,000 in Mesa County (65,000 within the City limits) we have many of the big town amenities without the big town stresses such as traffic and trail congestion. With an average of 245 days of sunshine, Grand Junction is the perfect place to work and play.

Learn more about on Visit Grand Junction\'s and !

At the City of Grand Junction, we proudly operate as an Equal Opportunity Employer, purposely building an inclusive workforce representative of various cultures, perspectives, and experiences. We believe in respect for all and do not discriminate based on race, color, religion, sex, gender identification, sexual orientation, national origin, age, disability, and/or genetic information.
If you have any questions or need assistance or accommodations due to a disability, please contact our Human Resources office at 970.244.1512.

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