Job Description

Position Summary:

Evernorth Accountable Care (ENAC) program is looking for a dynamic, resourceful and Tech savvy individual to strategize, plan and support high quality and complex integration testing deliverables. The program uses the current state Technology architecture and cloud-based solutions and working through an aggressive delivery plan. The position requires good experience of UI, API and Data validation skills. The position also requires integrated test planning and execution experience, excellent interpersonal and communication skills. The role will also act as mentor for resources and manage communications to senior leadership for reporting. This position also includes report and metrics analysis, performance analysis, and support of company policies and procedures as required.

Essential Duties and Responsibilities:

• Drives value to the program by creating and sharing related functional and IT technical knowledge with team members and enable them support business strategy and goals
• Serve as a point of contact for the Integrated Testing on ENAC program deliverables, and act as a communication bridge with all scrum teams in all QA related matters.
• Manage complex customer issues, coordinating appropriate technical personnel, defining work plans, deadlines and driving customer communications until customer has confirmed issue resolution.
• Familiar with Agile Framework (SAFe) process and procedures, creation and update of user stories, tasks, WIP, and implementation of assigned work efforts
• Collaborate with the appropriate departments and/or leadership to develop and maintain a robust Testing strategy that supports customer and business needs.
• Good organizational, time management and customer service skills; with the ability to work rapidly and meet deadlines.
• Maintain and adhere to security compliance standards; including but not limited to: HIPAA, PII, PCI, SOC, etc.
• Identify, develop, and implement continual process improvement opportunities and automation development.

Core Competencies:

• Agile (SAFe) with SCRUM Methodology
• Design and Review test strategies, specifications, and test plans for health services related testing scenarios.
• Document and devise test instances to be logged in JIRA and Zephyr appropriately.
• Understand and support AWS components, APIs and relational Databases validations, including data ingestion pipelines and CI/CD process.
• Implementing automation best practices for product development, deployment Infrastructure and Docker container management
• Good understanding of Cloud Infrastructure to build Test scenarios.
• Experience in testing web pages with backend interactions with Cloud platforms.
• Ability to manage independently, and as part of a team, to achieve deadlines for multiple tasks.
• Strong personal planning and organizational skills
• Conflict management and Problem Solving
• Willingness to learn new things and develop knowledge/understanding.

Requirements:

• College degree w/experience in Computer Science and/or Information Technology/Project Management
• 8+ Years\xe2\x80\x99 experience in Functional testing, Integrated testing, Automation Tools, Test Data delivery and/or technical support preferably in the Healthcare Industry
• Strong customer and team leadership focus
• Strong innovation and problem resolution skills
• Drive for self-development and service improvement
• High Integrity, ethics and values.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we\xe2\x80\x99re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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