Job Description

Concentric Integration IT Consultant Position Description: At Concentric Integration, both seasoned professionals and recent graduates find more than a job; they uncover a long-lasting, fulfilling career with a distinguished leader in technology and innovation. Our work environment is extraordinary and being honored as one of the 2023 Zweig Best Firms to Work For exemplifies our appreciation and respect for our dedicated staff. Concentric Integration provides full-service automation of water/wastewater systems (including design, implementation, and support) to our clients in the government arena. We pride ourselves on serving our clients with a depth of expertise unrivaled in the industry. It is our goal to form long-lasting partnerships based on the premium and unique service we offer. The IT Consultant role requires excellent analytical problem-solving, communication, and customer relationship management skills. The IT Consultant works directly with clients and management to design, troubleshoot, and maintain technology solutions for Concentric clients in a fast-paced, growing environment. This role has a strong emphasis on network consulting. Position Duties:

• Work with other Concentric staff to successfully implement municipal technology applications (SCADA, AMR, GIS, etc.) as well as standard business software.
• Providing technical support, troubleshooting problems, identifying causes of system failure, and recommending solutions
• Recommending changes to existing technology infrastructure to improve efficiency or solve problems.
• Establishing security policies and procedures to protect computer networks from intruders.
• Planning, installing, configuring, or supporting networks, including local area networks (LANs), wide area networks (WANs), intranets, and extranets.
• Execute on project scope items within required timelines.
• Maintain industry awareness and an ongoing high level of IT expertise.
• Assist Sales teams for properly scoping/estimating work for proposals.
• Ability to travel locally as required.
• Participate in \xe2\x80\x9con-call\xe2\x80\x9d rotation to troubleshoot network/server outages.

Skills/Experience:

• 6+ years of networking experience.
• Hands-on experience maintaining and troubleshooting wired and wireless networks including but not limited to network security, VPN, firewalls, cellular routers, and VLANS. Internet-related communications: DNS, DHCP, and firewall understanding is expected.
• Networking Certifications (CCNA, Network+, NSE, CISSP) or related certification(s) preferred, but not necessary.
• Cisco, Meraki, Fortinet, Palo Alto, and Aruba experience preferred.
• Windows-based operating systems familiarity required. Troubleshooting of Windows server and client environments is expected as part of the role.
• Experience with the Active Directory, Group Policy, and server virtualization (Microsoft and/or VMware).
• Microsoft Azure Services and/or Amazon Web Services (AWS) skills. Designing, building, and maintaining cloud architecture a plus.
• Experience writing clear, concise technical documentation including network diagrams and communicating non-technically.
• Municipal-specific expertise is preferred, but not required.
• Full-cycle project-focused IT experience is expected.

Join Our Team! - At our organization, we prioritize the holistic well-being of our employees through a comprehensive range of benefits. This commitment is evident in our healthcare offerings, including medical, dental, and vision plans, alongside an Employee Assistance Program and dedicated benefit advisors for personalized support. Financial well-being is enhanced through our financial planning program, life and disability insurance, tax savings plans, and coverage for accidents, cancer, and critical illnesses. Balancing work and life, we provide generous paid time off, paid holidays, parental leave, and flexible work arrangements, including the option to work from home on half Fridays and varied schedules. Additionally, we lead the industry by offering 401k plans, supported by expert financial advisors, and an Employee Stock Ownership program, ensuring our employees are not just part of a workplace but a thriving, supportive community dedicated to their well-being, financial security, and happiness. Concentric Integration is an equal opportunity - affirmative action \xe2\x80\x93 M/F/Vet/Disability employer