NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.
NTT DATA Services currently seeks IT Environment Manager to join our team working project in Phoenix, AZ. Must be local to Phoenix, AZ to come in once a month for meetings.
JOB DESCRIPTION: Ensure Test and Training Environments (UAT, Performance, Training)are ready to be used by appropriate testing teams Ensure Data Governance rules are adhered to in the Test and Training Environments Establish and report on relevant metrics to show stability and cross project coordination in the Test and Training Environments Manage and Maintain the Testing Schedule Calendar for testing occurring in UAT and Performance environments Manage and Maintain the Training Schedule Calendar for training occurring in the Training environment Maintain a SharePoint repository of all test environments, including current versions and connectivity details Ensure Change Management is in place for all code deployment and configuration changes in the Test and Training Environments Coordinate and track application or infrastructure issues that are identified in environments bringing them to resolution Coordinate and track environment specific bugs that are identified and bring them to resolution Analyzing environment issues, identifying trends and taking proactive steps to resolve issues and co-coordinating for a long-term fix Analyze complex business needs presented by clients and contribute to the solution of complex technical problems with senior level skill Develop creative solutions to complex business and technical problems. Make decisions and recommendations taking into consideration an appropriate balance of business goals and technical goals Modify methods, techniques, and procedures for the Test and Training environments to achieve desired results Lead projects from a testing and training environment perspective and provide technical guidance to less experienced staff Provide input into Testing and Training Environments for projects relating to configuration, application and/or integration of company products and test data management Identify design problems with the Test and Training Environments and collaborate with others to resolve them Consult with others as required on matters with broad implications Cultivate and contribute to our unique creative and collaborative culture and working environment Be a role model for our values; developing others and building strong collaborative teams Communicate thought leadership and standard processes both internally as well as externally Provide mentoring to junior staff.
The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements. Includes on-call rotation duties.
Perform all other duties as assigned.
Required Job Skills (Applies to All Levels) High PC proficiency Highly proficient in spreadsheet, database, and word processing software Ability to understand various processes and teams in SDLC. Understanding of API functionalities at a basic level Ability to create and run simple SQL queries. Proficient in use of project management/work tracking tools such as Microsoft Project and Azure DevOps Knowledge of HIPAA and standard healthcare industry code sets and their appropriate use Required Professional Competencies (Applies to All Levels) Foundational understanding of testing processes within Agile delivery models Deep understanding of test data generation methods and strategies used for testing and training Understanding of design, develop, and implement software for technology-based products, solutions, or applications Apply knowledge of programming techniques to plan, develop, test and document computer applications and solutions Understanding of best practices for branching, merging and versioning of code prior to deployment to Test and Training Environments Be comfortable with uncertain, incomplete, or ambiguous information Ability to consult with knowledge experts to better understand technical testing environment requirements Work with all levels of management and functional areas in *** and understand the potential implications of system changes to those areas Strong interpersonal and communication skills, with a problem-solving mindset Ability to quickly learn new systems and understand data movement within and between connected systems Proficient in End-to-End operational flows across various health plan domains (reports, commissions, claims, financials, customer service, operational reports, providers, products, and benefits, etc.) Deep understanding of testing methodology, terminology, estimation models, templates etc. Deep understanding of the Software Development Lifecycle and associated processes Demonstrated ability to identify and mitigate Risks and Issues related to Testing and Training Environments Proficient in estimating effort and allocating work across the team Strong understanding of information systems, business processes and the key drivers and measures for success Strong analytical and decision-making skills. Maintain confidentiality and privacy. Strong organizational skills.
About NTT DATA Services: *** All new hires will be required to successfully complete our training classes and demonstrate proficiency of the material ***
NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team. #INDIST
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