Job Description

Delaware North is searching for an IT Manager to join our team supporting Lodging, Food & Beverage, Retail and Tour operations in Montana and Wyoming. As IT Manager, you will support and maintain all technology-related hardware and software, including network, desktops, printers, point of sale, digital menu boards. You'll be responsible for ensuring compliance with the corporate IT team, goals, and initiatives as well as being a representative to the IT team for your location.At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Our location at the West entrance to Yellowstone National Park is ideal for individuals who enjoy the great outdoors. Within minutes of town, you can be hiking in the mountains, fishing in streams and lakes, and exploring Yellowstone National Park! We offer housing in apartments in West Yellowstone.

• Serve as the administrator of all point of sale systems, their functions, and any ancillary systems, including training, reporting, documentation, and user access.
• Implement and oversee the implementation of technology solutions for the operation, ensuring consistency with the overall IT strategy and operational requirements of Delaware North.
• Manage vendors in the implementation and support of applications. Oversee new unit opening and operational shutdowns as necessary.
• Responsible for the backup of data and the safeguard of all IT-related systems and equipment.
• Develop plans, procedures, and documentation for required systems.
• Provide first-class technical support for all computer systems on the property.
• Assist in training current and new associates on proper procedures and regulations.

• Minimum of two to three years of relevant work and management experience.
• Bachelor's degree in computer science or related discipline preferred.
• Excellent communication, analytical, and project management skills.
• Working knowledge of major systems as follows: point of sale, Shift/UKG Time Gathering, Outlook, networking infrastructure, SQL, Windows, and PC Maintenance experience required.
• Must be able to workdays, nights, weekends, and holidays based on the schedule

Delaware North