Job Summary:Provides exceptional technical support of all remote site Infrastructures as well as assisting with some assignments/projects. As a confident and outspoken decision maker, you will investigate and resolve problems for the entire information technology solutions including our wireless access points, security appliances, switches, and other technologies. Supports the design, analysis, development and implementation of engineering infrastructure solutions of projects and/or work requests for complex business solutions. Troubleshoots and proceeds on resolving infrastructure compatibility issues based on system architecture, project requirements, customer expectations, etc. May be involved in the creation of design specifications and the development and application of utility programs and may resolve infrastructure compatibility problems as they arise. Responsibilities may include risks assessments, partnering on capacity planning, budget forecasting, and the diagnosis and correction of application/network problems. May serve as the primary contact for vendors. Technologies span mainframe, midrange, desktop, server, network data, voice, messaging, web, database, and output/receiving. Uses deep professional knowledge and acumen to advise functional leaders. Focuses on providing thought leadership within Infrastructure support. Recognized internally as a subject matter expert.Job Duties:
eQuest
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