Job Description

Join Our 'Ohana at IFSH: Janitorial Account Manager

Integrated Facility Services Hawaii (IFSH) is proud to be recognized as one of Hawaii's Best Workplaces and Fastest Growing Companies for 2024. As leaders in facility management, specializing in janitorial, landscaping, maintenance, and site management services, we offer competitive compensation, a comprehensive benefits package, training opportunities, and career advancement pathways.

Our Janitorial Account Managers are dedicated leaders who excel in customer service and are committed to enhancing tenant and client experiences. With strong communication skills, they effectively manage daily operations, ensure financial success, and drive team performance. They tackle challenges with confidence while upholding high standards of service.

Salary:

$55,000 - $60,000 per year

Job Type:

Full-Time

Schedule:

Monday to Friday, weekends as needed, on-call

Benefits:

Competitive salary based on experience Health, dental, and vision insurance Paid time off and paid holidays (including birthday holiday) 401k retirement plan with company contribution Free cancer insurance Employee referral program Professional development opportunities Collaborative and supportive work environment

Key Responsibilities:

Quality Control:

Conduct daily property inspections to ensure all cleaning tasks meet IFSH standards.

Bid Preparation:

Participate in site walk-throughs and assist with bid preparation.

Training:

Lead new hire training, including monthly safety training and on-the-job coaching.

Staffing:

Ensure proper staffing levels are maintained at all times.

Budgeting:

Develop, update, and monitor budgets to ensure expenses remain within allocated limits.

Safety:

Enforce safety policies, conduct safety inspections, and ensure timely reporting and handling of incidents.

Operations:

Oversee janitorial operations in compliance with contract requirements and within budget constraints. Work closely with IFSH management to address safety, productivity, or quality concerns.

Job Start-Ups:

Manage new account transitions, including staff training, work schedule development, and work method identification.

Supervision:

Evaluate staff performance regularly, handle disciplinary actions as necessary, and address staff-related issues.

Policy Enforcement:

Ensure adherence to company policies and ensure staff compliance.

Insurance:

Report accidents and claims, and collaborate with management on workers' compensation issues.

Correspondence:

Keep the Director of Operations informed of relevant issues and respond promptly to communications.

Additional Duties:

Approve payroll and invoices, review financial reports, and provide coverage during staff absences.

Minimum Requirements:

Legally authorized to work in the U.S. At least 18 years old with a high school diploma or equivalent Ability to pass pre-employment drug tests and random testing if hired Ability to pass a criminal background check Flexible and adaptable to change Team player

Preferred Qualifications:

Supervisory experience in a related field Experience in janitorial and maintenance services Strong organizational and communication skills Ability to prioritize and manage multiple tasks effectively Problem-solving skills with excellent customer service orientation Proficiency in basic computer applications General knowledge of cleaning, maintenance, housekeeping, or security
We encourage applicants without direct experience to apply if they are eager to learn and possess the right attitude and skills for the role.

IFSH is an Equal Opportunity Employer - Minorities/Females/Veterans/Disabled and other protected categories.

For more information about IFSH, our culture, and available career opportunities, visit www.ifshi.com. For any questions, please contact us at (808) 892-9297 or email admin@ifshi.com.

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Schedule:

8 hour shift Weekends as needed
Work Location: In person