Job Description

Company DescriptionAt Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.Primary Function of PositionThe primary goal of an engineering technician is to provide troubleshooting, testing, repairs, and technical services to our systems manufacturing line, meeting quality and productivity goals within manufacturing. This person will play a significant role in the areas of failure analysis, first pass yield, and manufacturing escalations.Essential Job Duties

• Follow production escalation process and provide engineering evaluation of any interruptions to production line.
• Perform quick triage of the issue and recommend best course of action to keep production moving. Perform simple reworks on the spot (cable crimping, solder components, tap threads, clean optics, adjust alignments etc.).
• Document all activities during escalation support in formal records.
• Diagnose failures on Systems Mfg line (System level failures, Sub-assembly failures, Test fixture failures).
• Perform failure analysis to component level and investigate root cause. Recommend corrective / preventive actions.
• Conduct tests and experiments under the supervision of senior staff.
• Collaborate with team members to ensure project timelines and objectives are met.
• Execute engineering level tests and collect data to support design of experiment activities or characterize a device.
• Support production with electronics/PCA programming and functional testing in the early phase of new product launches to shake out bugs, suggest improvements.
• Follow safety protocols and maintain a clean and organized work environment.
• Maintain calibration of all test equipment and fixtures.
• Compile and analyze data, preparing reports and presentations.
• Perform other engineering technician duties as needed

QualificationsRequired Skills and Experience

• Minimum 2 years of journey level technical engineering experience.
• Must possess extensive knowledge/experience in troubleshooting electromechanical issues.
• Ability to perform failure analysis and troubleshooting with minimal supervision.
• Effectively use of troubleshooting and measurement equipment such as oscilloscopes, multimeters, function generators, and custom test platforms.
• Understand wiring diagrams, schematics, assembly drawings, fab drawings, and mechanical component drawings.
• Strong analytic and problem-solving skills.
• Working knowledge of computers, word processing and spreadsheet applications for documentation and data presentation.
• Ability to learn quickly and adjust to variety of technologies that allow effective troubleshooting.
• Effective communication skills to be able to partner effectively with production technicians, supervisors, trainers, and engineers.
• Sense of urgency and multi-tasking is essential to be able to help production line effectively.
• Experience with Agile, SAP, MES, and SPC or equivalent tools.

Required Education and Training

• Minimum education: AS in electrical engineering or related degree, military technical training or equivalent.

Working Conditions

• Standard working hours, with potential for overtime depending on business needs.
• Fast-paced manufacturing environment.

Preferred Skills and Experience

• Ability to work independently with minimum supervision.
• Medical device experience is preferred but not required.

Additional InformationDue to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.Intuitive is an Equal Employment Opportunity / Affirmative Action Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

Intuitive Surgical