Key Holder
Las Vegas, NV, United States
Job Description
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ITS Fun, ITS Flexible, ITS Entertaining, ITS Bringing the Fun Back into Retail
ITSUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, ITSUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar. There are three major things that differentiate ITSUGAR from other candy retailers. First is our product - an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance - full of bright colors, loud music, and lighthearted rebellion. The third is the people - passionate, optimistic, and energetic. ITSUGAR is looking for a fun and dynamic Retail Keyholder to join our team. As a Retail Keyholder, you will be the premier SUGARTAINER in charge of delivering a SWEET customer experience while promoting our brand. The Keyholder will be in charge of delivering exceptional customer service while being responsible for store duties including sales floor merchandising and maintenance, product knowledge, and register duties. At times, the Keyholder will be responsible for opening or closing the store.
What youll do? ITS Exciting! Laugh out loud, dance to the music, and provide a humorous escape to our customers while you, Deliver exceptional Customer Service:
- Assist customers with requests and inquiries.
- Follow our customer engagement model, SUGARTAINMENT.
- Ensure sales floor is clean and organized while maintaining store visual standards.
- Operate POS/ register to properly cash out all customers.
- Follows through on customers requests for specific items and suggests additional products.
- Use selling skills through explaining benefits, features, prices, quality, value, and other product information.
- Maintains store cash handling records.
- Responsible for opening and closing procedures as needed.
- Merchandises displays to visual guidelines.
- Assist in set-up for special events and promotions.
- Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
- Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.
- Represent our core values: ITS being Positive, Playful, Present and a Difference Maker.
- Display enthusiasm and cheerfulness while working collaboratively in a team environment.
What you need to join the fun (besides SUGAR):
- Must be 18 years of age or older.
- Education: High School diploma or equivalent preferred.
- Years of Experience: 6 months in a similar retail role.
- Willing to work a flexible schedule including days, evenings, weekends, and holidays.
- Must be able to use a POS/cash register.
- Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
- Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
- Must be able to work alone or with the minimum amount of supervision.
Whats in it for you? ITS Even Sweeter
- Fun at Work! Dance, sing and laugh out loud while you work.
- Flexible scheduling
- Career growth Opportunities
- Training and Development
- 30% Employee Discount
- Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
- 401k with company match beginning the 1st of the month after 60 days of employment.
- Employee Assistance Program
- And More!
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Health Savings and Flexible Spending Account
- Legal Services
Lets get Social! ITS Cool
- Website: www.itsugar.com
- Facebook: www.facebook.com/itsugar
- Twitter: www.twitter.com/itsugar
- Tiktok: itsugar_official
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Job Detail
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Job IdJD4385712
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLas Vegas, NV, United States
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EducationNot mentioned