*THIS IS A HYBRID POSITION. THE JOB DESCRIPTIONS FOR BOTH ROLES WILL BE BELOW*
POSITION SUMMARY Under the general supervision of the Director of Nursing. As a Laboratory Technician, you will be an integral part of the healthcare team, responsible for performing a variety of laboratory procedures to assist in the diagnosis, treatment, and monitoring of patients.
POSITION SCOPE

• Financial Responsibility - None
• Staff/Supervision - None

PRIMARY ACCOUNTABILITIES

• Specimen Collection: Receiving, accessing and processing various types of patient

specimens, including blood, urine, and tissue samples, according to established protocols and safety standards.

• Testing Procedures: Performing a wide range of laboratory tests using automated equipment, analytical instruments, and manual techniques.
• Quality Control: Conducting quality control procedures to ensure the accuracy, precision, and reliability of laboratory test results. Recognizing and troubleshooting technical issues, instrument malfunctions, or deviations from expected outcomes.
• Data Analysis: Analyzing test results, interpreting findings, and accurately documenting findings in laboratory information systems and electronic medical records. Reporting abnormal or critical results to healthcare providers promptly and following established protocols.
• Equipment Maintenance: Maintaining laboratory equipment, instruments, and analytical systems by performing routine maintenance, calibration, and troubleshooting activities. Following manufacturer's guidelines and regulatory requirements for equipment operation and maintenance.
• Safety and Compliance: Adhering to laboratory safety protocols, including proper handling and disposal of biohazardous materials, chemical reagents, and sharps. Ensuring compliance with regulatory agencies such as CLIA, and OSHA.
• Inventory Management: Monitoring and maintaining adequate levels of laboratory supplies, reagents, and consumables. Ordering supplies as needed, tracking inventory usage, and assisting with inventory control processes.
• Documentation and Reporting: Maintaining accurate records of laboratory tests, procedures, and results. Ensuring Lab inbox and Interface Reconciliation is completed in ECW on a daily basis. Ensure Lab Corps accounts and patient resolve issues are handled on a weekly basis.
• Collaboration and Communication: Collaborating with other healthcare professionals, including physicians, nurses, and patients, to ensure effective patient care and communication of laboratory findings. Providing support and assistance to colleagues as needed.

POSITION REQUIREMENTS

Education

• High School Diploma/GED is required.
• Current BLS Certification
• Current Class C drivers license.

Experience

• Previous medical office experience is highly preferred.
• Proficiency in English written and oral communication preferred, Spanish and other languages are desirable.

Physical/Environmental

• Work may involve exposure to unusual elements such as extreme temperatures, unpleasant odor and/or loud noises.
• Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds.
• While performing the duties of this job, the employee is regularly required to maintain sufficient visual acuity to read, and write.
• Position requires sufficient hearing level to effectively communicate with people directly or by telephone.
• Will work with blood or blood-borne pathogens and will require OSHA training.
• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
• Willingness to travel.

Additional Requirements

• Position requires sufficient hearing level to effectively communicate with people directly or by telephone.
• Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most of the day.
• Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odor and/or loud noises.
• While performing the duties of this job, the employee is regularly required to maintain sufficient visual acuity to read, write and operate equipment.
• All other duties as assigned.

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POSITION SUMMARY Under the general supervision of the Director of Nursing, the Clinic Assistant/Medical Assistant/CNA will work in a fast-paced team environment assisting patients and providers. The Clinic Assistant/Medical Assistant/CNA will, set up of rooms, perform vitals, patient intake, patient history, data entry of medications, and performs in house labs and injections as needed. The Clinic Assistant/Medical Assistant/CNA will maintain patient flow moving through the clinic. The Medical Assistant only will perform all duties upon documented competency.
POSITION SCOPE

• Financial Responsibility - None
• Staff/Supervision - None

PRIMARY ACCOUNTABILITIES

• Greet and speak to patients and their family, co-workers, and all staff appropriately.
• Accurately maintain documentation in the patients Electronic Medical Record; Intake, vital signs, obtains patient history, medications, UDS reporting information and confirming the purpose of visit or treatment.
• Prepare exam room with appropriate supplies needed; Maintain cleanliness of all exam rooms and stocking of all supplies needed in exam rooms; maintain any equipment such as EKG/ NST machine included in the exam room.
• Prepare patient for exam by accompanying the patient to the exam room, providing examination gowns and drapes; helping position patient for the examination/and or treatment; Removal of socks and shoes if necessary; Arranging examination room, supplies and equipment. Properly set up patients and use of equipment such as NST and EKG machines.
• Assisting the Provider during the examination as instructed by the provider such as interpreting medical exams, procedures, results, etc to patients in their preferred language.
• Ensure referrals are being sent, manage all medical records and faxes associated with GFH patients.
• Follow all lab procedures to collect, perform and enter results accurately for all in house CLIA Waved laboratory testing. Dispose of all bio-hazardous materials in the appropriate place, using expected safety measures.
• Draw labs, provide therapeutic injections, and vaccinations using appropriate methods and safety measures.
• Sterilize procedure tools and equipment as needed.
• Maintain safe, secure, healthy work environment by following and enforcing standard procedures, complying with legal regulations.
• Screen nurse line calls as directed.
• Follow HIPAA to maintain patient confidence and protect operations.
• Responsibility for any equipment that is assigned/checked out to you.
• Participates in all training offered by GFH.
• Comply with all requirements of the organizations corporate compliance program as approved by the Board of Directors
• Perform any other duties or responsibilities assigned by Clinical Director, Clinic Manager, COO, or CEO

KEY COMPETENCIES

• Adaptability - Ability to adapt to change within the workplace.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Confidentiality - Must maintain strictest confidentiality and comply with all HIPAA regulations and policies.
• Customer Oriented - Ability to take care of the customers needs while following company procedures.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Empathetic - Ability to appreciate and be sensitive to the feelings of others.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Innovative - Ability to look beyond the standard solutions.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Persistence - Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Relationship Building - Ability to effectively build relationships with customers and co-workers.
• Responsible - Ability to be held accountable or answerable for ones conduct.
• Self-Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
• Tolerance - Ability to work successfully with a variety of people without making judgments.

POSITION REQUIREMENTS

Education

• High School Diploma/GED is required.
• Current CPR Certification
• Certified Medical Assistant/CNA is highly preferred
• Current Class C drivers license.

Experience

• Previous medical office experience is highly preferred.
• Proficiency in English written and oral communication preferred, Spanish and other languages are desirable..

Physical/Environmental

• Work may involve exposure to unusual elements such as extreme temperatures, unpleasant odor and/or loud noises.
• Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds.
• While performing the duties of this job, the employee is regularly required to maintain sufficient visual acuity to read, and write.
• Position requires sufficient hearing level to effectively communicate with people directly or by telephone.
• Will work with blood or blood-borne pathogens and will require OSHA training.
• Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
• Willingness to travel.

Additional Requirements

• Position requires sufficient hearing level to effectively communicate with people directly or by telephone.
• Moderate physical activity. Requires handling average-weight objects up to 15-20 pounds, assisting with patients and standing and/or walking for most of the day.
• Work involves considerable exposure to unusual elements such as extreme temperatures, unpleasant odor and/or loud noises.
• While performing the duties of this job, the employee is regularly required to maintain sufficient visual acuity to read, write and operate equipment.
• All other duties as assigned.