Are you a compassionate and organized individual with a passion for helping others? Join our dynamic team as the Lead Caregiver/HR Coordinator! The Lead Caregiver/HR Coordinator is a key member of Angel Caregivers,Inc management team and will be actively involved in day-to-day operations from human resources to client service delivery, working closely with clients, our excellent team of direct care providers, and our Director of Operations.RESPONSIBILITIES
Reports to the Director of Operations/Owners
Answers the telephone and performs Intakes.
Initiates the hiring process for caregivers including recruiting, processing applications, background screening, testing, interviewing, and reference validation.
Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
Occasionally called on to be a caregiver
Enters, maintains, and corrects client and employee data.
Schedules shifts by matching caregiver qualifications and availability to clientxe2x80x99s needs.
Supervises caregivers and completes performance appraisals for caregivers at specified intervals.
Plays a key role in employment decisions including hiring and termination.
Understands and adheres to established Angel Caregivers policies and procedures.
Performs initial and ongoing in-home evaluations, caregiver introductions, and supervision of services.
Takes emergency calls after hours and on weekends (on a rotation).
May perform continuing and on-going caregiver training.
Participate in the quality assurance reviews and evaluations of the agencyxe2x80x99s services
Manage the full life cycle recruiting process for Angel Caregivers personnel to include developing recruiting strategies, candidate sourcing, screening, assessments, interviewing, background checks, selection, negotiation and close.
Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, pay rate evaluations, and termination date and reason.
Orients, trains and on boards employees and maintains official employee personnel files in accordance with applicable laws and company policies.
Ensures a platinum experience for every employee despite the challenging nature of varying clients
QUALIFICATIONS
Two or more years of related experience and/or training preferred.
High School Diploma or equivalent required.
Experience in home care or knowledge of the healthcare industry preferred.