Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

We are looking for an experienced, talented Massage Therapist to not only provide amazing experiences for our clients, but also to help coach, train, and guide all of our Massage Therapists! This position is necessary to help the growth and consistency of Hand and Stone and our Massage Therapist Team.The New Albany location opened in November 2020 and quickly became one of the top franchise spas in central Ohio. Hand and Stone - New Albany was one of the fastest growing spas in the country earning Hand and Stone's Fast Track Award (2021) and Rookie of the Year (2022).Hand and Stone Massage and Facial Spa - New Albany is perfectly placed right off Route 161 in the newly developed Hamilton Square for an easy commute from anywhere in central Ohio. New Albany is prestigious, well established community that still continues to be one of the fastest growing suburbs in Ohio. New Albany community as a whole promotes healthy living for its residents, making it the perfect place for our new Hand and Stone location.Come be a part of an organization that truly cares, and shows it every day!Join an amazing Hand and Stone Spa team that is dedicated to seeing you learn, grow, and succeed. Hand and Stone is consistently introducing new services, products, and modalities as the industry continues to move forward with new techniques and technology. All levels of experience are welcome to be a part of this great spa location dedicated to providing great customer service; the only requirement, work ethic. It is our goal to build a great team that embraces a cohesive, competitive, and fun culture. We look forward to welcoming you as part of the New Albany team!The most important aspect of working for our award winning Hand and Stone owners is caring about one another!
We continue to find success by creating a culture that is built on the basic principles of treating people, clients, and teammates fairly and showing everyone that we truly care about them!Job Responsibilities:

• Regularly perform consecutive 50 and 80 minute massages.
• Exhibit a strong desire to help others and promote the health benefits of massage therapy.
• Make appropriate recommendations on service enhancements and frequency.
• Help onboard, train, and coach all new and existing massage therapists
• Regularly meet with, organize trainings, and provide feedback to massage team
• Maintain detailed treatment records for all clients.
• Actively connect with customers and the community to build a solid book of clients and members.
• Listen and adapt to client feedback.
• Maintain a professional, clean work environment and appearance.
• Contribute to the betterment of yourself as a practitioner, the spa family, and the community as a whole.
• Participate in daily, weekly, monthly, and annual spa challenges to earn incentives, bonuses, and perks.

Job Qualifications:

• Ohio-issued Massage Therapist License (LMT) or proof of license application.
• Must comply with local and state licensing laws and regulations.
• Knowledge and understanding of multiple massage techniques (deep tissue, hot stones, sports massage, etc)
• Must carry professional liability insurance
• Possess strong organizational and interpersonal skills - ability to work well with others
• Self-motivated individual willing to help others
• Excellent customer service skills and work ethic
• Ability to work with others towards a common goal
• Flexible schedule with evening and weekend availability preferred

Job Environment:

• Modern, professional, relaxing spa atmosphere that aims to make the massage experience accessible and affordable for everyone.
• Fun, friendly, family environment that makes coming to work not feel like coming to work.
• A comfortable, safe space for clinicians to do their jobs and feel valued.
• Team oriented culture that promotes friendly competition, rewards successes, and provides opportunities for growth.
• Goal-centric spa that provides the knowledge, materials, and education to ensure success for its employees.
• Consistent but flexible scheduling and daily routine; multiple special events throughout the year to promote the spa and services we provide.
• Welcoming and respectful hierarchy within the organization and spa.
• Workplace filled with people who care. Care about providing exceptional services. Care about the members and clients we interact with. Care about the people we work with. And people who ultimately care about you!
• Leaders and organization that wants to see you succeed and will provide avenues and resources to do so.

Job Incentives:

• Competitive commission structure and additional compensation for special modalities and enhancements
• Paid time off
• 401K
• Medical, Dental, Vision Insurance
• Paid sit time for un-booked appointments
• Fully equipped top of the line spa, tools, and technology at no cost to the clinicians
• Free hands on training
• Employee referral bonus
• Continuing education opportunities and reimbursement
• Professional liability insurance reimbursement/discount
• Tuition reimbursement
• Free monthly massage or facials
• Retail/product discounts
• Discount on services
• Access to member pricing for gift cards

Pay

• Commission + Tip/gratuity
• $25/hour admin & training
• Performance based bonus structure

Hand & Stone - New Albany/Gahanna/Dublin