2000 16th Street, Denver, Colorado, 80202, United States of America***This role is eligible for a $5,000 sign-on bonusTeam Runway is the central change management and deployment team in the Village. We partner with teams to create and deploy efficient and effective change initiatives that drive our most important Village objectives, including Schedule Hub and other projects.The Team Runway Transition Lead will provide support for various project deployments using process improvement and change management methodologies. This individual is expected to support end users to use the new applications and adopt new facility processes competently and confidently while supporting them to move through the change curve.This role requires the ability to work in a fast-paced and highly collaborative environment. A successful individual will operate with a high-level of emotional intelligence, patience, technological savvy and the ability to educate the users on new functionality and benefits of Schedule Hub and other projects.The role of the Team Runway Deployment Lead will generally include (but is not limited to):Adhere to change management and deployment plans, and executing on key implementation T- activitiesCommunicate clearly to all end users and executive leaders with strong presentation, communication and instruction and presentation skills.Partner with the Runway Project Team to execute deployment strategies and distribute collateral to drive the project implementation and adoption.Drive completion of all deployment activities and engagement from leadership to ensure a successful deployment of the new initiatives.Facilitate live, in-person training curricula and virtual workshopsServe as the first point of contact for Field Leadership and FAs (end users)Contribute to tracking feedback and escalating appropriately as neededESSENTIAL FUNCTIONDeployment Support: Support assigned DaVita RODs, staff FAs, (Registered Nurses (RNs), Patient Care Technicians (PCTs), Licensed Vocational/Practical Nurses (LVNs/LPNs)) pre-, during, and post- Go LiveOnsite or on-call support for high-touch programs in region/cost centerRespond to teammate training, technical and process needs, and exercise independent decision-making to problem solve on the spot or determine necessary course of escalationProvide ongoing support and additional training as neededServe as a Subject Matter Expert for documentation, deployment, and implementation questionsResponsible for the successful completion of all training activities for teammates in assigned training groupTraining: Deliver project curricula to assigned teammates during live training opportunitiesSupport assigned teammates pre-, during, and post- Go LiveProvide ongoing support and additional training as neededReinforce behaviors and proper application usageServe as a Subject Matter Expert for projectResponsible for the successful completion of all deployment and training activities for assigned deployment wave(s)Change Management: Work with Runway Project Team to execute on various elements of change management methodologyEngage with field partners to explain, gather, and report feedback.Share findings from feedback to influence or adapt the change approach.Project Management:Effectively manage time and task completion with minimal support and oversight.Submit reports and deliverables in a timely fashion.Manage a plan and integrate across work streams.Written & Oral Communication / Building Relationships: Easily builds rapport within and is collaborative and an informal influencer.Navigate cross functional relationships effectivelyDevelops strong relationships across project lanes (IT, operations, clinical, learning and development, change management and deployment)EXPERIENCE AND EDUCATIONBachelor\xe2\x80\x99s Degree (Any Field)Healthcare backgroundDaVita Facility AdministratorTraining experience1-2 years of experience participating in Change Management/Organizational Development related project workExperience in large scale process and/or IT oriented deploymentsPROSCI or other Change Management CertificateRegistered NurseTravel: 50-75%Nights/Weekends: As the deployment requiresWhat We\xe2\x80\x99ll ProvideMore than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
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