Job Description

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia

Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!

Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can\'t wait to see you on the mountain!

Work, Play, Get Paid and Enjoy the Perks:

• Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
• 401(k) plan (Available to any employee over the age of 18)
• 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
• 30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
• Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face

RESORT OVERVIEW: Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. We hope to see you soon.

OUR VALUES

Our organizational values describe our shared beliefs...what\'s important to us as an organization; how we want to treat each other and our guests.

Integrity Performance Environment Fun Collaboration

POSITION SUMMARY

Come join us for winter 2023-2024! Lift Attendants play an essential role in mountain operations. We are looking for enthusiastic and friendly individuals that love the outdoors and have a passion for the guest experience. As a Lift Attendant you will meet most of the guests visiting the mountain, assisting in the transport of skiers and riders of all ability levels. If you want to dive into the hub of mountain life, experience breathtaking outdoor landscapes each day, and love interacting with people, then this is the position for you!

JOB RESPONSIBILITIES

• Checking guests for proper ticketing, assisting guests on and off the lifts by providing verbal assistance and/or catching and guiding the chairs, providing information, checking guests for proper safety equipment, and answering any questions that the guests may have. Always performing tasks with a positive, upbeat and friendly manner to guests or other staff that may be using lifts or tubing.
• Watching guests\' actions, catching and guiding chairs as guests seat themselves
• Anticipating problems while loading or unloading by watching guests\' closely
• Operating appropriate lift controls to slow or stop the lift when necessary
• Answering guest\'s questions, anticipating guests needs or questions
• Smiling, greeting guests, showing a positive, friendly attitude
• Assisting and instructing guests on and off the lifts or in the use of tubing facility
• Reporting to work in proper uniform
• Maintaining lift area and surrounding areas in a neat and clean condition including lift lines
• Ensuring that lift ticket checks are performed on assigned lift. Be familiar with different types of tickets and passes.
• Checking tickets and passes politely
• Looking for counterfeit tickets or passes
• Shoveling snow on/off ramps to provide proper levels and smooth ice-free surfaces
• Providing an orderly, pleasant, and clean environment which provides for easy loading and unloading
• Testing all command switches, (starts, stops, slows, fasts) before operation to the public
• Testing of all required safety switches before operation to the public
• Assisting in daily checks of carriers, grips, and other mechanical components
• Knowing proper operation of controls on assigned lift(s) and be able to start, stop, and adjust speed on such lifts as conveyor lifts, cable tows, magic carpet, surface lifts, fixed grip and detachable aerial lifts
• Documenting of all required actions on the daily lift logs
• Monitoring and listening to all operating machinery
• Reporting anything unusual to supervisor of lift mechanics
• Monitoring of weather conditions and reporting severe wind, thunder, or other unusual weather conditions to supervisor or mechanics
• Assisting lift maintenance staff when needed
• Collecting litter and trash after a major thaw thus enhancing the appearance of the entire Resort
• Accomplishing related results as needed
• Performing other duties as assigned

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

JOB REQUIREMENTS & QUALIFICATIONS

REQUIRED

• High School Diploma or proven ability to read, write, perform basic mathematical functions, and aptitude to learn/use computer system(s)
• Willing and able to work outdoors in all weather conditions

An Equal Opportunity Employer

Snowshoe Mountain