Job Description

TCA Health, a Federally Qualified Health Center located on Chicago's far south side has been a provider of innovative, accessible, and quality primary care, dental, behavioral health services and more to Chicagoland's underserved communities for over 50 years!

The culture at TCA Health is one of service and commitment. Our team of dedicated professionals is the reason why TCA Health continues to be one of Chicago's leading Federally Qualified Healthcare Centers.

POSITION SUMMARY

We are seeking an intake worker for behavioral health and substance abuse intervention. The intake worker would be part of the behavioral health team, working in collaboration with providers and community health workers.

Intake Worker Responsibilities

Conduct initial client assessments to gather detailed information Evaluate clients' needs and determine eligibility for services Identify appropriate levels of care and refer accordingly Maintain accurate and up-to-date client records Coordinate with other service providers and agencies Follow up with clients to monitor progress and address any additional needs Assist clients in completing necessary paperwork and applications Ensure confidentiality and privacy of client information Participate in team meetings and case conferences Stay informed about community resources and services Provide crisis intervention and support as needed Advocate on behalf of clients to access necessary services Develop and maintain positive relationships with clients and service providers

Intake Worker Qualifications & Skills

Bachelor's degree in social work, psychology, or a related field Experience working in a similar role or within social services Strong knowledge of community resources and services Excellent communication and interpersonal skills Experience with case management software Strong organizational and time-management skills Ability to handle sensitive information with discretion Proficient in Microsoft Office Suite Excellent problem-solving abilities Empathetic and non-judgmental attitude Ability to work independently and as part of a team Strong written and verbal communication skills Experience in customer service or client support
We are an equal opportunity employer and strongly encourage applications from individuals of all backgrounds and experiences, including those with lived experience related to the roles.

Benefits
At TCA Health, we believe that you, our Employees, are our most important asset. Helping you and your family achieve and maintain good health--physical, emotional, and financial--is the reason TCA Health offers a comprehensive benefits program to eligible employees.



In addition to the benefits listed below, providers may be eligible for continuing medical education reimbursement, paid CME days, and NHSC Student Loan Repayment.
Medical Insurance (4 plan options) Dental Insurance (2 plan options) Vision LTD (company paid) Life AD&D (company paid) 401k with employer match PTO Paid Holidays Other voluntary benefits through Aflac And More...

Applicants must be authorized to work for ANY employer in the U.S. without sponsorship.