Job Description

Job Title: Maintenance Supervisor

Location: Ewa Beach, HI

Reporting to: Community Director

Type: Full-Time: Monday - Friday; Rotating on-call

Maintenance Supervisor

At Indigo Real Estate, we attribute much of our properties\xe2\x80\x99 successes to the strengths of our team members and we are seeking a Maintenance Technician who is enthusiastic about customer service and driven to succeed.



At Indigo Real Estate, we attribute much of our properties\xe2\x80\x99 successes to the strengths of our team members and we are seeking a Maintenance Supervisor who is passionate about customer service and driven to succeed. The property is a 150-unit senior affordable community in Ewa Beach, HI.

We are looking for a highly-organized, energetic, self-starter who enjoys a fast-paced work environment and takes ownership in all aspects of their work. The successful candidate will possess outstanding customer service, multitasking and problem-solving skills and the ability to react with appropriate levels of discretion and urgency to situations or events that require quick response and good communication. They will also demonstrate a strong sense of initiative, a collaborative work style, and a strong work ethic, taking pride in cleanliness, efficiency and accurate record-keeping and documentation. Physical aspects of the job include heavy lifting, carrying, transportation and manipulation of maintenance equipment and appliances, standing/walking for long periods of time, bending, kneeling, stooping, climbing, and balancing. This position requires some weekend and holiday work and the ability to be \xe2\x80\x9con-call\xe2\x80\x9d for emergencies.

Objectives of this Role

• Responsible for supervising all maintenance of the physical condition and appearance of the property (grounds, internal, exterior).

• Organizing, coordinating and managing the overall maintenance operations including curb appeal, timely work request service, quality turnover / make-ready schedule, and cost-effective inventory control and ordering for the property.

• Assure all service requests are completed, daily.

• Generate and manage an effective on-call schedule. Able to perform effective emergency (after hours) maintenance, as required.

• Assist and lead Punch List for vacated units, ensuring the units are move-in ready according to company /ownership standard, re-inspect vacant or punch list units after make-ready has been completed to determine quality of work performed.

• Obtain bids and negotiate prices as necessary with vendors and contractors.

• Manage and maintain all contracts and warranties, diagnose and perform minor and routine maintenance/repair in a timely and professional manner.

• Provide ongoing training and leadership to Maintenance staff.

Required Experience

• Minimum 3-5 years of experience in property maintenance.
• High school diploma or equivalent (BA preferred).
• Excellent verbal and written communication skills.
• Ability to exercise quick and accurate judgement and maintain confidentiality.
• Effective conflict resolution and customer service skills.
• Ability to effectively prioritize numerous requests and incoming information to ensuring an appropriate level of response and urgency is given to each.
• Ability to set priorities and multi-task with a strong attention to detail.
• Working knowledge of Yardi or eSite/AMSI or other property management software preferred.
• Current driver\xe2\x80\x99s license and proof of automobile insurance.

Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Compensation is highly competitive based on experience: $25-$26 per hour.
• Medical/Dental/Vision
• Medical Flex-spend Account
• Life Insurance
• 401(k) Retirement Savings plan with Employer match
• Vacation Time
• Sick & Safe Leave
• Additional employee resource programs

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at 206-946-1256 or shannons@indigorealestate.com or Neal Jorgenson, Director, HR Business Partner at 801-924-1647 or neal@rminc.com.

Indigo Real Estate is a WA Best Workplaces Winner

Indigo is committed to the full inclusion of all qualified individuals. As part of this commitment, Indigo will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Shannon Steinbeigle, SHRM-CP, HR Manager at 206-946-1256 or shannons@indigorealestate.com or JD Andrews, HR Business Consultant at 801-924-1649 or JD@rminc.com.

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Indigo Real Estate Services