Job Description

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Overview

\xe2\x96\xb6 Who we are

Imagine working in a place where continuous improvement and innovation is celebrated and rewarded; where fast-paced, high-impact teams come together to positively drive results for one of the largest & most iconic brands in the world.

As the only rapidly growing retailer, you may know us as your friendly neighborhood store. You probably know our familiar name, have seen our pervasive logo, and have tried our highly sought-after products, such as Slurpee\xc2\xae and Big Bite\xc2\xae. \xe2\x80\x9cBrain Freeze\xe2\x80\x9d is a 7-Eleven registered trademark for our 53-year old Slurpee\xc2\xae and with over 71,100 stores globally (more than any other retailer or food service provider), we sell over 14 million a month.

But there\xe2\x80\x99s a lot more to our story and much more left to be written. We are transforming our business, ensuring we are customer obsessed and digitally enabled to seamlessly link our brick and mortar stores with digital products and services.

At 7-Eleven the entrepreneurial spirit is in our DNA and has been ever since our inception 90+ years ago. It\xe2\x80\x99s what drove us to invent the convenience industry in 1927 by envisioning how a simple ice dock could provide household staples such as milk and eggs to better serve the needs of our customers.

Today we are redefining convenience and the customer experience in big ways...we are fundamentally changing our culture and we want talented, innovative, customer obsessed, and entrepreneurial people like you to come make history with us.

\xe2\x96\xb6 How we lead

At 7-Eleven we are guided by our Leadership Principles.

• Be Customer Obsessed
• Be Courageous with Your Point of View
• Challenge the Status Quo
• Act Like an Entrepreneur
• Have an \xe2\x80\x9cIt Can Be Done\xe2\x80\x9d Attitude
• Do the Right Thing
• Be Accountable

Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.

Responsibilities

This position is responsible for the maintenance, and/or repair, of a variety of physical plant and specialized equipment in an assigned group of 7-Eleven/Stripes stores within a geographic area. Service calls are initiated from the store via 7Help work orders to the appropriate technician. Position reports to the Area Facilities Manager.

• All duties and responsibilities of a Tech 1 and at least 50% proficiency in Tech II duties and responsibilities listed below
• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino) , cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc
• Responds to work orders related to plumbing, electrical, and general maintenance issue
• Must be able to work independetly and manage his/her own schedule.
• Responsible for replacing \xe2\x80\x98plug and play\xe2\x80\x99 equipment as needed.
• Must be able to work independently and manager your own schedule.

Qualifications

Required:

Strong communication skills, able to interact with store staff and customers

Valid driver\xe2\x80\x99s license and good driving record; responsible to drive company vehicle

Ability to work independently and be self-motivated.

Basic computer knowledge.

High school diploma or GED

Minimum of 1 year experience in mechanical, facilities, or construction trade, or trade school equivalent.

Preferred:

Certifications for electrical and/or plumbing

Other certifications or licenses (OSHA, HAZMAT, mechanical etc.)

Physical Requirements:

• Will require extended periods of standing, bending, kneeling, pushing/pulling, reaching, etc.
• Will require ability to occasionally lift more than 50 lbs, as needed
• May require ability to work flexible hours, when on-call or as needed for emergency situations

7-Eleven